Security Officer

Overview

The Glendale Police Department is seeking interested candidates for the position of Security Officer.

Important Information

All communication, including testing invitations, will be sent by email. Please be sure to use a valid email address on your application and check your email regularly. This recruitment process will be used to fill full-time contract and regular-status Security Officer positions with the Glendale Police Department. Contract positions are one-year terms. The benefits offered with contract positions are medical, sick time, and ASRS retirement. As vacancies occur contract employees may have the opportunity to move to regular-status positions with full City benefits.

About Glendale Police Department

Located on the western edge of the Phoenix metropolitan area, Glendale is a culturally diverse community with approximately 250,000 residents. Glendale is also an exciting sports, shopping, and entertainment destination, famous for its well-preserved charm. The Glendale Police Department employs 459 sworn officers and 163 civilian employees. The Department is organized into three functional bureaus : the Operations Bureau, the Investigative and Administrative Services Bureau, and the Support Services Bureau. Under these bureaus are six divisions : Administrative Services, Special Operations, Criminal Investigations, Support Services, Gateway Patrol and Foothills Patrol.

Responsibilities

• Provides security for City facilities, enforces rules and regulations and answers questions and provides information to the public.
• Requires driving to City buildings, parking areas and grounds in designated areas to observe unusual behavior and to prevent vandalism.
• Observes CCTV and Access Control Monitors from a Security Monitoring Center.
• Enforces established rules and regulations and answers questions and provides information to the public.
• Observes activities at assigned locations and notifies the Police Department of any emergencies or suspicious activity.
• Performs customer service assistance such as locating and / or directing people at City facilities.
• Investigates and resolves customer security related complaints.
• Analyzes customer service needs and provides reports to supervisor for evaluation.
• Operates portable radio and / or phone to maintain contact with Public Safety.
• Records and reports deficiencies related to the facilities assigned, such as safety hazards and security lighting.
• Receives and investigates security related complaints.
• Analyzes and reacts to emergency situations.
• Performs other related duties as assigned.

Minimum Qualifications

Two years of experience as a security officer, police officer, or any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Knowledge

Industrial security practices; Electronic security alarms and systems.

Skills

Analyzing and reacting to emergency situations.

Abilities

Handle encounters with irate or hostile individuals; Identify hazardous or unsafe conditions or behaviors; Develop and maintain effective working relationships with City staff and the public; Effectively communicate orally and in writing.

Special Requirements

Valid Arizona drivers license; May be required to work evenings, weekends and holidays; Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.

Success Factor Classification Level

Foundational

Additional Information

To view the success factor definitions you may need to click here or download a PDF reader. Extensive walking or sitting may be required depending on assignment.

Additional Notes

Applying in this recruitment does not preclude you from applying in other City of Glendale recruitments. If you are not selected for this position, you would need to reapply to receive consideration. Candidates will be notified by email of their standing in the recruitment process, including any limitations on reapplication. Glendale is an Equal Opportunity Employer and values diversity at all levels of the workforce. Applicants may obtain a copy of the City of GlendaleEEOP Utilization Report or upon request from the City of GlendaleHuman Resources & Risk Management Office.

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