Job Summary :
- Working with Desk side support
- Answering technical support issues
- Working tickets
- Assisting with the distribution of hardware across the country
- Proactive customer service
Years of Experience needed :
2-3 years IT experience5+ years in customer serviceLevel of Education :
H.S. Diploma with technical experienceSystems / Software proficiencies :
Windows 11Office 365InTuneAzureActive DirectoryImaging ProcessCertifications / Licenses :
Microsoft Certification preferredTop Must have Skills :
Great Customer Service SkillsAbility to communicate with client