Technical Author Job at Anord Mardix in Richmond

Technical Author – Anord Mardix

Location : Virginia, South Carolina, or Texas. Reporting to the Director, Operations, you will create clear, user‑focused documentation for our critical power products and systems, supporting internal teams and end users worldwide.

Responsibilities

• Develop and maintain O&M manuals, client training manuals, and other technical literature for customers.
• Translate complex engineering and electrical concepts into concise, accurate documentation for technical and non‑technical audiences.
• Work cross‑functionally with subject matter experts—including engineers, product managers, and service technicians—to gather source material.
• Ensure documentation complies with internal quality procedures and relevant standards (e.g., UL).
• Generate Factory Acceptance Test (FAT) documentation.
• Maintain documentation revision control and version history in coordination with product development cycles.
• Support the development of training materials, quick‑start guides, and troubleshooting documentation.
• Assist with localization and translation efforts for global documentation needs.
• Explore ways to utilize AI as a productivity tool to enhance output and maintain consistency.
• Engage with customers, sales leaders, and customer success functions to improve documentation content.

Qualifications

Equal Opportunity Employer

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e‑mailing : accessibility@flex.com.

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