Technical Author – Anord Mardix
Location : Virginia, South Carolina, or Texas. Reporting to the Director, Operations, you will create clear, user‑focused documentation for our critical power products and systems, supporting internal teams and end users worldwide.
Responsibilities
- Develop and maintain O&M manuals, client training manuals, and other technical literature for customers.
- Translate complex engineering and electrical concepts into concise, accurate documentation for technical and non‑technical audiences.
- Work cross‑functionally with subject matter experts—including engineers, product managers, and service technicians—to gather source material.
- Ensure documentation complies with internal quality procedures and relevant standards (e.g., UL).
- Generate Factory Acceptance Test (FAT) documentation.
- Maintain documentation revision control and version history in coordination with product development cycles.
- Support the development of training materials, quick‑start guides, and troubleshooting documentation.
- Assist with localization and translation efforts for global documentation needs.
- Explore ways to utilize AI as a productivity tool to enhance output and maintain consistency.
- Engage with customers, sales leaders, and customer success functions to improve documentation content.
Qualifications
Bachelor’s degree in Technical Communication, Electrical Engineering, English, or a related field.2+ years of technical writing experience in a manufacturing, engineering, or critical power environment.Experience working with hardware and / or electrical systems documentation.Excellent written and verbal communication skills with strong attention to detail.Ability to understand and explain complex electrical and mechanical systems.Familiarity with electrical standards (e.g., UL) and terminology.Proficiency with authoring tools (MS Word, Visio).Comfortable working cross‑functionally and managing multiple projects with deadlines.Preferred : Experience leveraging AI as a productivity tool within the scope of technical writing.Equal Opportunity Employer
Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e‑mailing : accessibility@flex.com.
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