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Production Operations Support Engineer
VirtualVocationsSpringfield, Massachusetts, United Statesjob_description.job_card.variable_days_ago
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A company is looking for a Production Operations Support Engineer (Remote).
Key Responsibilities
Provide L2 / L3 production support for the Direct Sales program, ensuring high availability and performance of integrated systems
Monitor and analyze logs and dashboards to proactively identify and resolve incidents
Collaborate with development and DevOps teams to implement long-term solutions for recurring production issues
Required Qualifications
Strong experience in production support or application operations in a multi-system enterprise environment
Hands-on experience in troubleshooting React Native (TypeScript) UIs and Spring Boot microservices
Familiarity with Azure Kubernetes Service (AKS) and containerized deployments
Proficiency with monitoring tools such as Dynatrace and Splunk
Ability to work in a fast-paced production environment with strong incident management skills
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Production Support • Springfield, Massachusetts, United States
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