Customer Service / Data Entry Support (#161015)

Customer Service / Data Entry Support (Onsite – Cumberland, RI) Pay : $17 / hr Schedule : Part-time, Monday – Friday, 9 : 00 AM – 2 : 00 PM Location : Cumberland, RI (onsite only – 5 days / week) Max CVS Bill Rate : $25.20 / hr Important Notes This role is 100% onsite in Cumberland, RI – no exceptions. Candidates must have reliable transportation and live locally. No travel required. Call center environment, but no phone calls will be handled – this is a support role. Prescreen Requirement : Please ensure the following are listed at the top of each resume : Acknowledges the role is onsite in Cumberland, RI Confirms reliable transportation Candidate’s location Job Summary This is a contract to hire support position for a retail healthcare company RX Records team, providing accurate patient and prescription information in accordance with HIPAA guidelines. The role involves data entry, mail handling, and insurance verification support. Responsibilities Data entry in internal systems (training provided) Open and organize mail, correspondences, and receipts Enter data into accounting / disclosure applications Verify and re-verify insurance coverage for patients Maintain accurate files and records Coordinate patient services / supplies (no direct patient interaction) Assist with documentation, billing, and order processing Support team operations with minimal supervision Requirements Education : High School Diploma or GED (required) Experience : Minimum 1 year in customer service or call center (preferably high-volume) Healthcare, pharmacy, or insurance background strongly preferred Knowledge of Medicare, Medicaid, 3rd-party vendors, and insurance concepts a plus Skills : Strong data entry accuracy and attention to detail Proficiency in Microsoft Outlook, Word, and Excel Ability to multitask, stay organized, and prioritize workloads Strong problem-solving and analytical skills Effective, empathetic communication with teams and stakeholders