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Assoc Technical Trainer

Assoc Technical Trainer

UtiliQuest, LLCBroussard, LA, US
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Overview

Be among the first 25 applicants. Discover a more connected career. This is an exciting opportunity to join the Training Team at UtiliQuest, LLC as an Associate Technical Trainer supporting our Louisiana Region. UtiliQuest, LLC is a leading provider of quality underground utility damage prevention with headquarters in Alpharetta, Georgia and offices across the Eastern US. Founded in 1998, UtiliQuest is a subsidiary of Dycom Industries.

The Associate Technical Trainer reports directly to the Manager, Technical Training. The ideal candidate will be highly organized with the ability to prioritize multiple tasks while delivering quality instruction to new Field Technicians along with experienced Field Technicians. The role provides direct learning support and training delivery to field technicians and Utility Line Locators primarily via an online platform, along with field training. Learning experiences will be created to support business objectives and industry standards using a variety of methods in partnership with Operations, HR, Safety, Fleet, Quality, Risk Management, and external Clients.

What You'll Do

  • Conduct engaging and informative training sessions for new and existing field technicians on utility locating techniques, equipment operation, and safety protocols through in-person and virtual platforms.
  • Follow department standards and outlines for virtual and field training sessions while implementing adult learning techniques.
  • Organize and facilitate hands-on training sessions to reinforce theoretical knowledge and enhance practical skills.
  • Provide constructive feedback and guidance to technicians during practical exercises.
  • Collaborate with subject matter experts to develop and update training materials, ensuring they align with industry standards and company policies.
  • Provide support and assistance to training participants, addressing questions and concerns during and after training sessions.
  • Collaborate with the Training Manager to ensure participant needs are met, enhancing the overall training experience.
  • Provide one-on-one coaching and support to employees requiring additional assistance with guidance by the Manager Technical Training.
  • Demonstrate competent technical expertise in utility locating techniques, equipment, and industry standards.
  • Act as a resource for field technicians, providing guidance on complex issues and troubleshooting technical challenges.
  • Stay current with emerging technologies in the utility and construction industry.
  • Assist in the maintenance and enhancement of training programs for field technicians by communicating any issues or inconsistencies to the Technical Training Manager.
  • Participate in skill development tools with Training Manager guidance.
  • Demonstrate adherence to all safety directives and policies as a role model.
  • Assist in implementing and ensuring compliance with training and safety programs.
  • Provide recommendations for enhancements based on audits and firsthand observations to continuously improve program effectiveness.
  • Report any issues or obstacles hindering learner success to the Technical Training Manager and relevant members of the Operations team.
  • Gather feedback from trainees to continuously improve training programs.
  • Collaborate with the Technical Training Manager to improve personal performance of virtual and field training.
  • Complete and maintain all training duties and materials.
  • Drive safely and follow company safe driving policies.
  • Maintain punctuality and attendance at all shifts and training sessions.
  • Perform work in all weather conditions, during normal and after hours.
  • Regularly use hands and fingers to operate specialized equipment and tools; may require reaching, bending, standing or walking for extended periods; may involve lifting up to 25 pounds; vision and hearing requirements apply.
  • Ability to work a flexible schedule (some evenings and weekends) as needed.

What You'll Need

  • High School Diploma or GED required.
  • Three (3) or more years of experience locating underground utilities and / or related experience required.
  • Strong communication, interpersonal, and leadership skills.
  • Demonstrates high safety standards and knowledge of industry standards / field practices.
  • Able to use all current locating equipment; able to project professionalism during instruction.
  • Capable of managing online classroom environments to optimize learning for all participants.
  • Ability to learn new systems and software related to the role; assist with light technical issues and troubleshoot as needed.
  • Strong understanding of Google and Office Suites and general computer knowledge.
  • Ability to travel to provide field instruction 15-30% of the time.

    • Wage range for Assoc Technical Trainer is $24.00 - $30.00.

    Benefits

  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (medical, prescription drug, dental, vision, disability, life)
  • 401(k) with Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and more

    • Why work with us

    Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. We are committed to a safety-first culture that enables you to do what you do best, with peace of mind.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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    Technical Trainer • Broussard, LA, US