Job Description
Job Summary :
Our client is seeking an Employee Success Specialist to join their team! This position is located in Indianapolis, Indiana.
Duties :
- Provides guidance and direction to employees and managers regarding company HR policies and procedures that champions the company’s vision, values and culture
- Provides front-line support in the prevention and resolution of employee questions or concerns
- Recommends effective solutions and takes appropriate actions to address workplace concerns, and escalates as applicable to Employee Relations Managers for further investigation
- Supports business partners on employee inquiries by interpreting policies and providing consistent practices
- Creates and implements internal team procedures while identifying opportunities for continuous improvement and process optimizations
- Maintains accurate, timely, and required documentation of activities to ensure quality employee records and metrics
- Collaborates with other centers of excellence such as Employee Relations, Benefits, and Talent Development
- Consults and builds relationships with all levels of operational management and HR team members
- Exercises sound judgment and expertise within broadly defined policies and practices
Desired Skills / Experience :
3+ years of experience consulting on human resources policies and processes with employees and managersPrior experience as an HR GeneralistPrior Employee Relations in performance management, coaching, employee / manager guidance, workplace accommodations experience idealPrior experience in a centralized HR department or shared services organization preferredExperience with case management systems and Workday preferredAbility to manage a high volume of employee casesExperience applying company policies and proceduresStrong conflict resolution skillsAbility to work effectively in a hybrid team environmentStrong professional verbal and written communicationsBenefits :
Medical, Dental, & Vision Insurance PlansEmployee-Owned Profit Sharing (ESOP)401K offeredThe approximate pay range for this position is between $17.00 and $25.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.