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UniUni Sales Operations Specialist

UniUni Sales Operations Specialist

UniUni LogisticsUS
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Employment Type : Full-time

Location : Remote

About UniUni

At UniUni, we’re redefining last-mile delivery for the eCommerce era. By combining cutting-edge technology with a consumer-first model, we offer scalable, transparent, and ultra-reliable delivery solutions across N. America. We’re growing rapidly—and we’re looking for passionate, data-driven people to help shape the future of logistics.

The Role

We’re seeking a highly motivated Sales Operations Specialist to optimize our sales processes, enhance pipeline visibility, and enable smarter decision-making across our commercial team. This role is critical in ensuring our sales engine runs efficiently, accurately, and with strategic clarity. As a Sales Operations Specialist, you’ll partner closely with Sales, Operations, Marketing, Finance, and Product to support revenue growth and planning through data, process, and tool optimization.

Key Responsibilities

  • CRM Management : Maintain and optimize our CRM (e.g., HubSpot or Salesforce), ensuring data accuracy, user adoption, and reporting reliability.
  • Sales Analytics : Track key performance metrics (pipeline velocity, conversion rates, forecast accuracy), and produce dashboards and reports for sales leadership.
  • Process Optimization : Identify inefficiencies in lead routing, pipeline management, and quoting, and drive improvements through automation and best practices.
  • Sales Enablement Support : Collaborate with marketing and product to equip the sales team with updated playbooks, collateral, and training resources.
  • Forecasting & Planning : Assist in quarterly sales planning, operations planning, and goal setting based on historical trends and business priorities.
  • Cross-Functional Collaboration : Act as the bridge between Sales, Finance, Marketing, and Operations to align processes and ensure smooth execution.

Requirements

Required Experience

  • 3–5 years in Sales Operations, Revenue Operations, or Sales Support roles
  • Proficiency with CRM tools (e.g., HubSpot, Salesforce) and sales automation platforms
  • Strong analytical skills; comfortable working with Excel / Google Sheets, dashboards, and basic data manipulation
  • 3-5 years’ experience with B2B sales cycles, preferably in logistics, supply chain, or eCommerce industries
  • Experience in a fast-paced startup or high-growth environment

    • Bonus Points

  • Logistics or last-mile delivery industry experience
  • Salesforce Admin or similar CRM certifications
  • BI tools experience (e.g., Tableau, Power BI)

    • Who You Are

  • Detail-oriented, organized, and obsessed with data integrity
  • A proactive problem-solver who thrives in ambiguity
  • Tech-savvy and quick to learn new tools and platforms
  • Collaborative and communicative, especially with cross-functional teams
  • Passionate about operational excellence and continuous improvement

    • Why UniUni

  • Be part of transforming the future of eCommerce delivery
  • Work with a tech-forward, mission-driven team across North America
  • High-impact role in a fast-growing startup
  • Learning culture with room to grow and innovate
  • Flexible work environment and modern toolset
  • Apply Now If you’re ready to help shape the systems that drive UniUni’s growth, we want to hear from you. Let’s build the future of logistics—together.

    • Benefits

    Benefits

  • 401(k)
  • Dental, Vision, Medical insurance
  • Paid Time Off
  • H1B Sponsorship
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    Operation Specialist • US