Senior Manager, Customer ExperienceVirtualVocations • Lowell, Massachusetts, United States
Senior Manager, Customer Experience
VirtualVocations • Lowell, Massachusetts, United States
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A company is looking for a Senior Manager, Customer Experience (Order-to-Cash) to enhance their product team.
Key Responsibilities
Develop product strategy and lifecycle roadmap for order-to-cash solutions
Engage with users to define needs and advocate for their interests in product development
Collaborate with cross-functional teams to ensure seamless product development and launch
Required Qualifications
Bachelor's degree in an analytical, technical, or scientific field
At least seven years of experience in diagnostics, biopharma, or molecular life sciences
At least two years of experience in product management for software products
At least two years of experience in revenue cycle management
Entrepreneurial mindset and comfort with ambiguity
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Customer Experience Manager • Lowell, Massachusetts, United States
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