PR List Support Clerk (Hybrid)

Job Description

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Role Overview :

Could you be our next PR List Support Clerk? American Income Life is looking for a PR List Support Clerk to join the team!

In this role, you will be responsible for performing clerical duties required by the department to maintain workflow.

This is a hybrid position located in Waco, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).

What You Will Do :

Transmit mailing list files to Globe for NCOA (National Change of Address) processing; receive returned NCOA files, clean files based on NCOA codes.

Establish and communicate necessary permissions for client groups to upload member mailing lists.

Utilize software to convert PDF mailing lists to Excel; clean and format resulting lists for mailing purposes.

Data entry of lists not suitable for PDF conversion.

Submission / upload of lists into PR mailing software program.

Review lists for unwanted PII content.

Provide support to PR List Coordinators to prepare mailing lists, including list cleaning, removal of duplicates, and removal of previous responders.

What You Can Bring :

Minimum typing requirement of 30 wpm.

Must possess a High School diploma or equivalent thereof.

Ability to operate standard office equipment as well as various software packages required by the department.

Ability to understand and apply a variety of oral and written instructions.

How American Income Life Will Support You :

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at American Income Life :

Competitive compensation designed to reflect your expertise and contribution.

Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.

Robust life insurance benefits and retirement plans, including a pension plan.

Paid holidays and time off to support a healthy work-life balance.

Parental leave to help our employees welcome their new additions.

Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.

Company-paid counseling for assistance with mental health, stress management, and work-life balance.

Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.

Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.