Service Desk Technician
VirtualVocationsLawrenceville, Georgia, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Desk Technician I.
Key Responsibilities
Diagnoses and troubleshoots end user desktop application issues and provides appropriate solutions
Provides timely resolution of problems or escalates issues on behalf of the customer to ensure satisfaction
Develops, documents, and implements standard operating procedures and customer service guidelines for remote IT support
Required Qualifications
Associates degree preferred, or technical training
1-2 years related experience
Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools
Experience with multi-platform Windows operating systems
Experience using ITSM Ticketing tools (e.g., Service Now, Remedy) preferred
serp_jobs.job_alerts.create_a_job
Service Desk Technician • Lawrenceville, Georgia, United States
Job_description.internal_linking.related_jobs A company is looking for a Technical Support Representative to provide customer service and technical support for web services.
Key Responsibilities Act as the first point of contact for customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Field Support Representative I, II, III.Position Type (Portal Searching).Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Tier 1 Technical Support agent.Key Responsibilities Troubleshoot customer product questions or problems via live chat, email, and phone Document incidents in required ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Prevention Technical Assistance Specialist (Sexual Assault Prevention and Response Office).Key Responsibilities Design training and practical learning tools, facilitati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for an IT Support Technician to join their Operations team.Key Responsibilities Receive, triage, and analyze IT service requests and incidents, providing onsite and remote su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an IT Specialist I.Key Responsibilities Provide Tier 1 technical support for internal users, resolving hardware, software, and cloud-based tool issues Ensure timely reso...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Posting Expires : 10 / 17 / 25 Salary Range : $47,474.General Description and Classification Standards : Performs IT systems installation, repair and preventative maintenance of personal computers and rel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Posting Expires : 10 / 17 / 25 Salary Range : $58,977.General Description and Classification Standards : Performs IT systems installation, repair and preventative maintenance of personal computers and rela...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Service Desk Support Analyst III to engage with IT groups on complex issues and improve technology support.
Key Responsibilities Review ticket queue and work to reduce t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for an IT Help Desk Technician.Key Responsibilities Provide technical support to end-users via phone, email, or chat Troubleshoot hardware and software issues and ensure tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Technical Help Desk Representative.Key Responsibilities : Answer inbound customer calls and provide timely, accurate assistance Use knowledge base articles to diagnose ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Helpdesk Technician I.Key Responsibilities Provide technical end-user support via telephone, web chat, or submitted issues Perform restorative or maintenance actions t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Senior IT Support Engineer.Key Responsibilities Act as a senior technical resource within IT Support, resolving complex issues and improving processes Provide high-tou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Service Desk Technician I.Key Responsibilities Diagnoses and troubleshoots end user desktop application issues and provides appropriate solutions Provides timely resol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Help Desk / Tech Support Rep - Hybrid in Atlanta, GA •.Pay raise if / when brought on Permanent.Opportunity to be converted after 6 months • • •.
Opportunity to work for one of the most innovative companie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Fortinet a cybersecurity pioneer with over two decades of excellence.Our mission is to safeguard people, devices, and data everywhere.
As we continue to shape the future of cybersecurity, Fortinet r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days A company is looking for a Help Desk Technician.Key Responsibilities Answers specific questions about installation, operation, configuration, customization, and usage of assigned products Applie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Technical Support Analyst to provide technical solutions for logistics clients.Key Responsibilities Perform in-depth troubleshooting and root cause analysis of hardware...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Customer Service Support Representative - Specialty Testing Client Billing (Remote).Key Responsibilities : Manage outbound calls or email replies, averaging 50-60 contac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Technical Support Representative
VirtualVocationsAlpharetta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Field Support Representative I, II, III
Canon U.S.A., Inc.Atlanta, GA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Specialist
VirtualVocationsAtlanta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Prevention Technical Assistance Specialist
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Support Technician
VirtualVocationsAlpharetta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Support Specialist
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Specialist
FortinetAtlanta, GA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Desk Top Support Technician I (ATLDOT)
City of AtlantaAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Desk Top Support Technician II
City of AtlantaAtlanta, GA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Desk Support Analyst
VirtualVocationsAlpharetta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Help Desk Technician
VirtualVocationsAlpharetta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Help Desk Representative
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Helpdesk Technician
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior IT Support Specialist
VirtualVocationsNorcross, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Desk Technician
VirtualVocationsAtlanta, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Help Desk / Tech Support
TEKsystemsPeachtree Corners, GA, United Statesserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Senior Technical Support Specialist
FortinetAtlanta, GA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Help Desk Technician
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Support Analyst
VirtualVocationsLawrenceville, Georgia, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Support Representative
VirtualVocationsDecatur, Georgia, United Statesserp_jobs.job_card.full_time