Talent.com
Community Manager
Community ManagerAvanath • San Francisco, CA, US
Community Manager

Community Manager

Avanath • San Francisco, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Overview

Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role : This role oversees the community in an efficient and profitable manner through fostering an environment of satisfaction and well-being by residents and associates, consistent with the goals and objectives of the company and community owners.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

  • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities.
  • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership.
  • An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as you and the staff work to resolve challenges.

Qualifications

  • 5-7 years of experience in the property management industry
  • 2+ years of experience as a community / property manager
  • Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
  • Proven effective and efficient leadership experience.
  • Knowledge of LIHTC and Tax Credit qualifications required.
  • Strong interpersonal, verbal, and written communication skills
  • Capacity to interact effectively with senior executives.
  • Ability to work well under time and other constraints.
  • Professional presentation and appearance
  • Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email
  • Key Accountabilities

  • Resident Relations + Customer Service
  • Ensure a positive experience for the entire resident life-cycle - from move-in to move-out.
  • Implement a system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints.
  • Serve as advocate for residents by effectively communicating concerns to senior leadership.
  • Function as a resource center for residents on all things that affect and may disturb their community-living experience.
  • Responsible for all resident events and retention programs
  • Refer residents as necessary to appropriate services and agencies that offer assistance.
  • Maintain a secure, confidential file for each resident.
  • Fiduciary
  • At all times, must understand the current financial health of the assigned community by regularly reviewing the community budget comparison.
  • Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue.
  • Manage and execute all budgets, rent rolls, projections, and occupancy goals.
  • Implement a system to achieve 0% rent delinquency.
  • Prepare and produce monthly reports and financials in an accurate and timely fashion.
  • With the Regional Manager, prepare the Property Annual Operating Budget
  • Prepare and submit subsidy vouchers ( when applicable)
  • Oversee large capital projects and communicate between multiple departments (when applicable)
  • Staff Leadership
  • Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.
  • Coordinate and oversee on-site operations, including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc., to ensure smooth operations of the property.
  • Promote high-performing team execution through regular feedback, training, and development.
  • Empower collaboration and inclusivity, building trust and transparency.
  • Demonstrate effective communication skills and help ensure active communication with residents, community, agencies, owners, and team members.
  • Regularly assess employee performance through on-the-spot feedback and the performance review process
  • Recognize team members when performance has met or exceeded company expectations; manage poor performing team members by establishing clear expectations.
  • Respond to any team member's concern, maintenance condition, resident problem, breach of security, and / or emergency.
  • Create and supervise the schedules of all personnel to ensure maximum operational efficiency.
  • Ensure the community's curb appeal is immaculate at all times.
  • Adherence to Property Management Rules, Regulations, and Guidelines
  • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.
  • Meet compliance and eligibility requirements as established by the appropriate local, state, and / or federal agencies.
  • Ensure proper procedures are followed as detailed in the employee and management handbooks.
  • Respond to any potential housing violations and liability concerns regarding the community.
  • Seek approval and guidance from the Regional Manager within specified parameters.
  • Physical Demands & Working Conditions

  • The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.
  • Frequent sitting and walking.
  • Travel within the region and to other business offices and events via airline, trains, and automobiles.
  • Repetitive use of the computer, keyboard, mouse, and phone.
  • Reading, comprehending, writing, performing calculations, and communicating verbally.
  • May work in an elevated site, may walk on uneven ground.
  • Occasional squatting, bending neck / waist, twisting neck / waist, pushing, and pulling.
  • How Avanath Supports You

    We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.

    We offer :

  • Culture Built on Purpose and Core Values - A Commitment to Integrity , A Spirit of Caring , and A Focus on Continuous Improvement .
  • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
  • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
  • Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.
  • Diversity & Inclusion

    Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

    Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.

    We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

    Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces :

  • Respectful communication and cooperation between all employees.
  • Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
  • Work / life balance through flexible work schedules to accommodate employees' varying needs.
  • Employer and employee contributions to the communities we serve promote a greater understanding and respect for diversity.
  • #PNW

    Compensation Range

    Compensation Range

    $77,000—$80,000 USD

    serp_jobs.job_alerts.create_a_job

    Community Manager • San Francisco, CA, US

    Job_description.internal_linking.related_jobs
    Community Manager

    Community Manager

    VirtualVocations • Hayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Community Manager to support their online community for IT professionals.Key Responsibilities : Foster a safe and supportive environment in online communities Utilize a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Chinese Community Manager

    Chinese Community Manager

    VirtualVocations • Hayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Chinese Community Manager to engage with the Chinese diaspora in Europe.Key Responsibilities Engage with Chinese associations and local organizations to promote service...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Community Manager - Open Source

    Community Manager - Open Source

    Institute of Foundation Models • Sunnyvale, CA, US
    serp_jobs.job_card.full_time
    About the Institute of Foundation Models.We are a dedicated research lab for building, understanding, using, and risk-managing foundation models. Our mandate is to advance research, nurture the next...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Apple Inc. is hiring : Developer Community Manager in Cupertino

    Apple Inc. is hiring : Developer Community Manager in Cupertino

    Mediabistro • Cupertino, CA, United States
    serp_jobs.job_card.full_time
    We’re looking for an experienced Community Manager to help support and scale Apple’s presence in the Swift community.In this role, you’ll shape how Apple shows up for developers using Swift — wheth...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day
    Sr. Product Manager - Community

    Sr. Product Manager - Community

    Amazon • San Francisco, CA, US
    serp_jobs.job_card.full_time
    Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Enablement Manager

    Enablement Manager

    VirtualVocations • Fremont, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enablement Manager - Community Growth & Engagement.Key Responsibilities : Develop and execute enablement programs for Community Growth & Engagement teams and hosts glob...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mandarin Community Manager

    Mandarin Community Manager

    VirtualVocations • Hayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Mandarin-speaking Community Manager.Key Responsibilities Engage with Chinese associations, local organizations, and offline worker groups in various European countries ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    This site uses cookies to provide you with a great user experience. By dismissing this banner, you accept our use of cookies.

    This site uses cookies to provide you with a great user experience. By dismissing this banner, you accept our use of cookies.

    Fairfield Residential • Belvedere Tiburon, CA, US
    serp_jobs.job_card.full_time
    Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Community Managers are independent leaders that maintain these high sta...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager, Android, XR, Community Engagement

    Manager, Android, XR, Community Engagement

    Google • Mountain View, CA, US
    serp_jobs.job_card.full_time
    Manager, Android, XR, Community Engagement.Product and Business Strategy Leaders bring together teams across Google's functions to help products execute optimally. Our team pushes Google to scale at...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Delinea is hiring : Community Manager in Redwood City

    Delinea is hiring : Community Manager in Redwood City

    Mediabistro • Redwood City, CA, United States
    serp_jobs.job_card.full_time
    Overview About Delinea : Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interact...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Asset Living is hiring : Community Manager in Greenbrae

    Asset Living is hiring : Community Manager in Greenbrae

    Mediabistro • Greenbrae, CA, United States
    serp_jobs.job_card.full_time
    Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide.Founded in 1986, Asset Living has decades of experience delivering value to our partn...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Community Manager

    Community Manager

    LanceSoft • San Mateo, CA, US
    serp_jobs.job_card.full_time
    Hybrid working schedule (3 days onsite; 2 days remote).We are looking for an experienced Community Manager to be responsible for building, growing, and managing an online community of users or cust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Community Operations Manager

    Community Operations Manager

    Labelbox • San Francisco, CA, US
    serp_jobs.job_card.full_time
    At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that ar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Alien is hiring : Community Manager (Web3) in San Francisco

    Alien is hiring : Community Manager (Web3) in San Francisco

    Mediabistro • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Actual starting pay may vary based on a range of factors which can include experience, skills, and scope.This role is eligible for additional performance-based compensation as well as a comprehensi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Community Manager, Silicon Valley

    Community Manager, Silicon Valley

    WeWork • Mountain View, CA, United States
    serp_jobs.job_card.full_time
    At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Community Manager

    Community Manager

    Harmony • Palo Alto, CA, US
    serp_jobs.job_card.full_time
    Harmony is an open blockchain with data sharding and fast finality.Social games and community AI can use our onchain tokens for micro-payments, smart contracts for market pricing, and zero-knowledg...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Avanath Capital Management, LLC is hiring : Community Manager in San Jose

    Avanath Capital Management, LLC is hiring : Community Manager in San Jose

    Mediabistro • San Jose, CA, United States
    serp_jobs.job_card.full_time
    Avanath Capital Management, LLC.Be among the first 25 applicants.Avanath Capital Management, LLC.Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Ava...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Community Manager

    Community Manager

    Manpower • San Mateo, CA, US
    serp_jobs.job_card.full_time
    Our client, a leading organization in the mobility and technology sector, is seeking a Community Manager to join their team. As a Community Manager, you will be part of the Customer Engagement Depar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted