Customer Success Representative - 2026 Early Career

Customer Success Representative - 2026 Early Career

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the worlds biggest brands. The future of data resilience is here - go fearlessly forward with us.

Veeam's Graduate Program is specific to students who join as a full-time employee after just graduating or recently graduated. In the Graduate Program, not only will you become an integral part of the Veeam Team helping us grow, but you will also be part of a community of other young professionals at Veeam who will grow alongside you. You will have the opportunity to work and learn from the best sales professionals, technical experts, and engineers in the industry.

Your Role

The Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory / segment; this includes providing quotes directly to customers and / or their assigned channel partners. The Representative is responsible for ensuring the best customer experience as well as customer retention, with customer success being number one objective. The Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

This position is for recent or upcoming university graduates with a cohort start date of January 2026.

Responsibilities

• Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue, as well as upsell and cross sell
• Ensures customer success and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and / or partner agreements
• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Accurately records all activities on customer / partner record in Veeams customer relationship management system (SalesForce.com)
• Achieves target quota

Requirements

We offer :

The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidates expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Pay Range

$53,500 - $76,400 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.