Medical Administrative Assistant / Exercise Tech

ProActive Physical Therapy Opportunity

ProActive Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.

Join ProActive Physical Therapy as a key member of our team, where your dynamic energy and friendly demeanor will contribute to the seamless flow of patient interactions. As a Medical Administrative Assistant / Exercise Tech, you will be the linchpin between check-in, treatment, and check-out processes. Your responsibilities extend to managing patient accounts related to scanning into the electronic medical records, taking over the counter collections payments, and account reconciliation. Embrace the opportunity to engage in physical therapy tech duties and be a vital part of our patient-centric environment.

Greet patients with warmth and provide exceptional customer service

Manage phone inquiries and assist with appointments through electronic scheduling

Conduct efficient data entry and maintain patient charts and electronic records

Verify and update patient personal and financial information

Handle insurance benefit verification and processing

Collect, post, and deposit patient payments

Perform general administrative tasks : faxing, filing, and other assigned duties

Generate and complete statistical reports

Process clinic bills for payment, if assigned

Investigate and resolve discrepancies on patient accounts

Collaborate with the team to deliver outstanding customer service to patients and healthcare providers

Assist with patient set up / transitions between equipment

Assist with treatment room set up and clean up

Maintain therapy equipment / office equipment

Ensure a clean, neat clinic environment

Qualifications

High school graduate or equivalent, college degree preferred

1+ years of previous medical front office experience

Strong telephone etiquette

Proficient in Word and Excel

Previous experience with medical software preferred

Available and flexible with your hours

Detail-oriented with excellent time management and organizational skills

Team player attitude and energetic with a focus on excellent customer service

Additional Information

Perks :

Competitive compensation

Excellent benefits package, including 401k, health, dental, and generous paid time off

Multiple opportunities for professional development, specialization, and leadership

Family-friendly work environment

Employee discount plans

Employee Assistance Program (EAP)

Investment from a company that wants you to succeed and thrive

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.