Customer Service Representative

A company is looking for a Customer Service Representative (Remote - Pittsburgh).

Key Responsibilities

Assist customers over the phone or chat with their questions and concerns

Resolve issues related to orders, payments, returns, and other customer inquiries

Collaborate with internal and external partners to ensure effective issue resolution

Required Qualifications

High school diploma or equivalent

High-speed internet and an Ethernet port

Experience with Microsoft Office and TEAMS

Ability to navigate multiple computer screens while engaging with customers

Willingness to work flexible hours, including weekends and holidays