Incoming Quality Control (IQC) Specialist

Hims and Hers Health, Inc.New Albany, OH, United States

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Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com / about and hims.com / how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible / remote work approach, see below and visit www.hims.com / careers-professionals.

About the Role :

The Incoming Quality Control (QC) Specialist plays a key role in ensuring the quality, compliance, and safety of all raw materials, components, and packaging materials used in the compounding of sterile and non-sterile products in a 503A pharmacy. This position is responsible for reviewing, verifying, and approving materials and supplier documentation to ensure adherence to USP

, USP

, other applicable regulatory guidance documents, and internal Standard Operating Procedures (SOPs).

You Will : Key Responsibilities

Material Verification & Release

Review Certificates of Analysis (CoA), Certificates of Conformance (CoC), and other supplier-provided documentation for accuracy and compliance.

Verify material identity, labeling, and integrity of incoming raw materials, excipients, containers, closures, and packaging supplies.

Ensure proper quarantine, sampling, and disposition of materials prior to release for use in the pharmacy.

Supplier & Compliance Oversight

Support vendor qualification and ongoing supplier monitoring activities.

Escalate and document discrepancies, deviations, or nonconformances with incoming materials.

Assist in supplier audits, as needed.

Quality Documentation & Recordkeeping

Review and maintain accurate, complete, and compliant records of material inspection, disposition, and traceability.

Ensure all material release activities comply with USP

, USP

, and other regulatory guidance documents as applicable.

Participate in investigations, CAPA (Corrective and Preventive Actions), and change control processes related to incoming materials.

Collaboration & Continuous Improvement

Partner with Quality Control (QC), Warehouse, and Production teams to ensure efficient and compliant material flow.

Support training efforts related to incoming material inspection and handling procedures.

Contribute to process improvements to enhance material control and quality assurance practices.

You Have :

Bachelor's degree in Pharmaceutical Sciences, Chemistry, Biology, or related field (or equivalent relevant experience).

1-3 years of experience in Quality Assurance, Quality Control, or Regulatory Compliance within the pharmaceutical, biotechnology, or compounding pharmacy industry.

Knowledge of USP

, USP

, aseptic compounding practices and cGMP.

Strong attention to detail, organizational, and documentation skills.

Proficient in Google and Microsoft Office, and experience with quality management systems (QMS) preferred.

Core Competencies

Quality and compliance focus with strong decision-making skills.

Excellent communication and cross-functional collaboration abilities.

Ability to manage multiple priorities in a regulated, fast-paced environment.

Problem-solving mindset with commitment to continuous improvement.

Working Conditions

Primarily office and controlled warehouse / cleanroom environments.

May require gowning to enter into environmentally controlled spaces.

May require standing, walking, and lifting up to [25 lbs].

Exposure to controlled substances and sterile compounding environments with appropriate PPE.

Our Benefits (there are more but here are some highlights) :

Competitive salary & equity compensation for full-time roles

Unlimited PTO, company holidays, and quarterly mental health days

Comprehensive health benefits including medical, dental & vision, and parental leave

Employee Stock Purchase Program (ESPP)

401k benefits with employer matching contribution

Conditions of Employment :

This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

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Quality Control Specialist • New Albany, OH, United States