Technical Support Specialist- ON Site- Secret (Washington)

35 / hr and 70K

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• 1-3 years Experience providing Tiers 1 and 2 technical support for hardware and software.
• Working knowledge of ServiceNow ticketing system; creating, updating, and closing tickets or similar ticketing system
• Experience with account creation within active directory and sitting at a desk most of the day
• Strong customer service and communication skills (both written and verbal)
• Excellent interpersonal skills, especially ability to listen and understand what is being described
• Possess an active secret clearance
• Willing to come on site 5 days a week from 8-5 no flexibility.