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Bilingual Customer Service Representative

Bilingual Customer Service Representative

VirtualVocationsLowell, Massachusetts, United States
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A company is looking for a Temporary Bilingual Customer Service Representative.

Key Responsibilities :

Manage large volumes of inbound and outbound calls efficiently

Assist clients with claims, doctor changes, and general inquiries

Maintain accurate records of conversations in the call center database

Required Qualifications :

Bilingual (Required)

Previous customer service experience

Willingness to learn and adapt

Strong work ethic and compassion

Computer literacy and ability to navigate multiple systems

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Bilingual Customer Service Representative • Lowell, Massachusetts, United States

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