Field Sales Support FSS H-CT

Job Description

Job Description

Cedar Valley Exteriors is seeking a detail-driven and highly organized FSS (Sales Team Support Specialist) with direct experience in the roofing and siding insurance restoration industry . This role is vital in supporting our sales team by handling critical tasks related to insurance scope review, supplement preparation , and ensuring our crews have accurate, complete project documentation before build day.

This person will serve as a key liaison between sales reps, estimators, insurance adjusters, and production teams to maximize job profitability and ensure customer satisfaction on every storm restoration project .

Key Responsibilities :

• Review insurance estimates (primarily Xactimate scopes) for residential roofing and siding projects.
• Identify missing or underpaid line items and prepare detailed supplement packages with proper documentation and justifications.
• Communicate directly with insurance adjusters and carrier representatives to negotiate supplements and scope revisions.
• Collaborate with the sales team to confirm approved work scope aligns with signed contracts and customer expectations.
• Assist in creating and maintaining job files, contracts, material orders, and internal project checklists.
• Upload and track documents and communication in project management software (e.g., AccuLynx, JobNimbus).
• Ensure crews have accurate build information and that jobs are scheduled in coordination with material and labor availability.
• Stay current with local building codes, manufacturer requirements, and insurance guidelines to support accurate scope and supplement development.
• Support ongoing internal training and process improvements related to insurance restoration workflows.

Required Qualifications :

Preferred Qualifications :

What We Offer :

If you're a detail-oriented professional who understands how insurance restoration really works and you're ready to help drive successful roofing and siding projects from scope to completion, this role is for you.