Front Desk Medical Assistant

a comprehensive benefits package including medical, dental, vision, and retirement plans. Employees also receive competitive pay, paid time off for work-life balance, and can find fulfillment in a mission-driven role focused on community care

This Jobot Consulting Job is hosted by : Tim Lynott

Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary : $23 - $25 per hour

A bit about us :

We provide comprehensive and individualized cancer care through participation in clinical research, offering innovative treatments, and promoting early detection through screenings. As a partner of OneOncology, we enhance its ability to deliver high-value care by focusing on personalized treatment plans, engaging with the latest advancements, and delivering care with deliberation and compassion.

Why join us?

a comprehensive benefits package including medical, dental, vision, and retirement plans. Employees also receive competitive pay, paid time off for work-life balance, and can find fulfillment in a mission-driven role focused on community care

Job Details

Medical Assistant / Front Desk Coordinator (Non-Clinical)

Location : Riverside, CA

Schedule : Monday–Friday, 8 : 00 AM–5 : 00 PM (no weekends)

Type : Contract-to-Hire

About the Role

Los Angeles Cancer Network’s Riverside clinic is seeking a polished, patient-first Non-Clinical Medical Assistant / Front Desk Coordinator to own the front-office experience and keep daily operations running smoothly. You’ll be the first point of contact for patients and families, coordinating check-in / out, scheduling, insurance tasks, and provider support—so compassion, accuracy, and urgency are a must.

Note : This is a non-clinical role. You will not perform direct patient care (no vitals, injections, or phlebotomy).

What You’ll Do

Greet patients, verify demographics / insurance, obtain consents, and ensure HIPAA compliance

Manage check-in / check-out, collect co-pays, process end-of-day reconciliations

Schedule new / return visits, treatments, and diagnostic appointments; coordinate referrals / authorizations

Answer multi-line phones, triage messages, route to clinical teams, and monitor the front-office inbox / fax

Prepare / scan records, upload documents into the EHR, and keep charts up-to-date

Partner closely with nursing, providers, and billing to resolve barriers (eligibility, auths, missing records)

Maintain a calm, professional lobby environment and a clean, organized front desk

Support special projects and coverage needs as assigned

What You’ll Bring

1–2+ years of medical office front desk or patient access experience (oncology or specialty clinic a plus)

Working knowledge of EHR / PM systems (any platform; OncoEMR / EPIC / Aria a plus)

Comfort with insurance verification, referrals / authorizations, Medicare / Medi-Cal, PPO / HMO basics

Excellent communication, service recovery, and professional phone etiquette

High attention to detail, strong follow-through, and the ability to juggle priorities in a fast-paced setting

High school diploma / GED required; MA certificate and / or CPR a plus

Bilingual Spanish / English strongly preferred

Why This Role

Predictable schedule : weekdays only, no weekends

Impact : you’ll reduce patient wait times and improve the experience during a vulnerable moment in care

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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