HVAC Service Manager

Job Title : HVAC Service Manager

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Location : San Jose, CA

Compensation : $90,000 base salary + performance pay

Benefits : Paid medical, dental, and vision; life insurance; Aflac; PTO; 401(k) with company match

About the Role

We are seeking an experienced and motivated HVAC Service Manager to lead, coach, and develop our team of service technicians. The ideal candidate has 5+ years of experience managing HVAC service teams, with a strong track record of driving sales through technician coaching and developing effective handoffs to the sales team. This role is part leader, part coach, and part problem-solver—responsible for guiding the team, developing talent, and optimizing service operations for growth and customer satisfaction.

Key Responsibilities

• Lead, mentor, and develop a team of HVAC service technicians to ensure top performance, accountability, and growth.
• Coach technicians on identifying sales opportunities and executing effective lead handoffs to the sales team.
• Monitor, analyze, and act on key service KPIs and metrics to drive continuous improvement and profitability.
• Oversee daily service operations, scheduling, and resource allocation to maximize efficiency and customer satisfaction.
• Resolve escalated customer issues and serve as a point of support for the field team.
• Collaborate closely with the sales team and senior leadership to align service operations with company goals.
• Recruit, onboard, and train technicians to build a high-performing service department.
• Ensure compliance with safety regulations, company policies, and industry standards.

Qualifications

What We Offer

Job Type : Full-time

Base Pay : $85,000.00 - $90,000.00 per year

Benefits :

Application Question(s) :

Ability to Commute :

Work Location : In person