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Health Insurance Inside Sales Representative

Health Insurance Inside Sales Representative

360careIndianapolis, IN, US
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Overview

Health Insurance License Required. Fully Remote

Base Salary + Uncapped Commission

Must be located in IN

Health insurance Inside Sales Representatives are responsible for phone sales, following up on prospects and assisting with enrollment forms.

Responsibilities

  • Sourcing new sales opportunities and establishing leads through outbound calls, emails and follow up.
  • Must have Health Insurance license within 60 days of employment.
  • Develop sales opportunities by researching and identifying potential sales, soliciting new leads and building relations.
  • Understand and maintain awareness of customer needs, qualifications and requirements.
  • Assess competitors by analyzing and summarizing competitor benefits then identifying sales opportunities.
  • Route customers to the appropriate departments for further development and resolution.
  • Educate family members and guardians on the benefits available to those residing at the facilities we service.
  • Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
  • Maintains and improves quality results by following standards; recommending improved policies and procedures.
  • Maintain job knowledge by studying pertinent laws and differing state requirements; participating in routine educational requirements by law.
  • Maintains equipment and systems by troubleshooting, reporting and tracking problems.
  • Travel up to 25% of the time.
  • Completes pre-calls to responsible parties for nursing home residents to inform them of the benefit programs.
  • Follow up to make sure prospects have received materials sent to them.
  • Assist with enrollment forms when needed and answer any questions from prospects.
  • Maintains strong knowledge of company services provided to customer.
  • Actively supports and complies with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.
  • To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
  • Reacts positively to change and performs other duties as assigned.

Qualifications

  • BA / BS degree or equivalent work experience preferred; High school diploma required.
  • 2+ years of inside sales experience (phone sales preferred)
  • Accident and Health Insurance License preferred, but not required.
  • Proven inside sales experience preferred with established track record of over-achieving quotas.
  • Strong phone presence and experience making multiple calls per day.
  • High attention to detail and strong customer service skills.
  • Excellent verbal, written and listening communication skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Strong computer skills required.
  • Familiar with Salesforce or similar CRM.
  • Demonstrated success with health insurance sales.

    • We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

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