Job Description
Job Description
JOB DESCRIPTION
JOB TITLE : Austin Growth Leader & Sales Manager
EMPLOYER : Phyllis Browning Company
DEPARTMENT : Sales
REPORTS TO : Executive Director of Growth and Professional Development
EFFECTIVE DATE : 10 / 01 / 2025
The primary responsibility of the Sales Manager is for growing the Austin Office by recruiting and retaining highly productive real estate agents and the management of real estate sales transactions of those agents. Daily, the Sales Manager will recruit agents in their market territory and assist agents with organization, business planning, negotiating or any sales related advisement sought in listing or closing of a sale.
Essential Functions – Role Parameters
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation – Components to consider include : Base salary, health insurance, performance-based bonuses, 401k, and other employee benefits.
Expected Hours of Work
Hours of Operation : 8 : 30 a.m. to 5 : 30 p.m.
Available nights and weekends to take calls from agents.
Requirement : Please click on the link or copy and paste this link https : / / go.cultureindex.com / s / aBiBQGtfdC to your web browser and complete.
Once this is completed we will reach out to you for an interview.
Required Education, Training, and Experience
- Committed to representing our core values in every interaction with agents, staff, and prospective agents.
- Recruit agents for PBC, meeting weekly, monthly & quarterly goals set by Director of sales. (Interview, Select and Hire)
- Research competition and develop business prospecting and marketing strategies to successfully compete
- Retain existing agents.
- Train productive sales associates increasing their productivity and market share.
- Meets with agents regularly to review sales goals and coach.
- Manage Agents to acceptable professionalism and job performance
- Conduct performance reviews of associates
- Supports Directors on marketing / operating decisions.
- Attain dominate market share in target markets.
- Build PBC Office to acceptable profitability
- Implement PBC’s vision
- Is adept with all PBC agent systems to include SkySlope, ReChat, and PBC Link.
- Understands basic marketing initiatives available through brokerage to increase market share to counsel agents.
- Coordinates and assists in leading value-added sales and business meetings and presents according to agenda.
- Plans agent / office engagement activities monthly for retention and reenforcing the PBC Culture.
- Actively involved in a new agent sales orientation and sales training, toolbox programs.
- Acts as a resource to agents in contract opportunities and changes.
- Possess in depth knowledge of agent-based marketing systems and processes.
- Is adept at all agent systems.
- Assists agents in honing their listing presentations, contract negotiations, closing the sale skill sets.
- Enforces policies as outlined in the Agent / Staff manual.
- Attends industry specific functions as designated by manager.
- Participates in agent education and training conferences specific to real estate selling.
- Works within the parameters of the agent manual when applicable, seeks approval from Director of Sales or departmental head in writing, before granting exceptions that facilitate a transaction.
- Seeks approval for all monetary client or agent adjustments. Must be approved in writing prior to enacting by appropriate department director.
- Can direct agents to staff members regarding agent assistance / contract coordination needs as needed.
- Works with agents to develop, train and escalate production for positive growth within the office.
- May request increase / decrease in agent splits at the end of quarter from the CEO. Requests must meet the published production minimums.
- Maintains a favorable working relationship with all other managers / Executive Directors which will be conducive to maximum morale, productivity, and efficiency / effectiveness.
- Projects a favorable image of PBC to promote, foster and enhance public recognition and acceptance of all its areas of endeavor.
Competencies
Extraordinary people skillsLeadership, management, team-building skillsAgent Performance Management.Goal setting, planning, accountability skillsProblem-solving skillsEthicalProactive, positive attitudeAbove-average recruiting skillsDeal CloserStrong Presentation SkillsCareer development and training skillsPeople Contacts and Interactions
Staff – To set goals, plans, work on projects and tasks – dailySales Associates – Set goals, plans, train, develop careers – dailyProspective Sales Associates –To join company – weeklyBuyers / Sellers / Vendors – When problems arise – weeklyExecutive Director of Growth and Professional Development – Set office goals, plans, monitor progress – monthlyExecutive Director of Growth and Professional Development & Director of Finance – Annual Budgets and Expense ReportingBehavioral Requirements
Exhibits a take-charge, result-oriented approach to situations and goals; assertive and decisive; competitive; proactively handles challenging people and situations; tends to pursue leadership rolesEnjoys persuading and influencing others; optimistic; typically, friendly and well-liked; draws energy from working with peopleDemonstrates strong sense of urgency and responsiveness; thrives in a fast-paced environment with change and diversityDrives business growth; action- and results-orientedEasily forms and maintains strong relationships and networksReadily adapts to changing circumstances and helps initiate these changes as appropriateExpected Hours of Work
Hours of Operation : 8 : 30 a.m. to 5 : 30 p.m.
Available nights and weekends to take calls from agents.
Required Education, Training, and Experience
At least three years of field-based real estate sales experience.
Current Real Estate License, Brokers license is preferred.
Five plus years of sales or team related management experience.
Computer and MLS experience
Track record of success in past jobs / tasks
Fast Facts
TIMELINE (2015 – 2022)
2015 – Rebranded Phyllis Browning Company2017 – New locations opened in Alamo Heights, North Central, and New Braunfels2018 – Commercial Division and new Boerne Location opened2019 – Celebrated 30th anniversary of PBC2020 – Opened a New Braunfels Location2021 – Opened a Fredericksburg office2022 – Opened a new Austin OfficeNumbers of staff and agents added since 2015.
2015-2020 2020-2022 2022-2025
Agents 18% increase 15% increase 42% increase
Staff 100% increase 35% increase 50% increase
Year over year growth percentages (volume of sales and number of units) since 2015 through end of 2022
2015-2020 2020-2022 2022-2025
Sales Volume 30% increase 32% increase 8% increase
Awards won and years that we won them
2005 – Phyllis Browning inducted into San Antonio Business Hall of Fame2012 / 2013 – San Antonio Business Journal ranks Phyllis Browning as the #1 agent in San Antonio2014 – San Antonio Business Journal ranks Jennifer Shemwell as the #1 agent in San Antonio2016 – Phyllis Browning named Legacy Leader by San Antonio Business Journal (SABJ)2011-2017 – Top Workplace of the year by the San Antonio Express News2018 – Jennifer Shemwell named San Antonio Board of REALTORS® and Broker of the Year; received San Antonio Business Journal C-Suite Award2020 – San Antonio Business Journal Family Owned Business Award Honoree2021 – San Antonio Business Journal Business of the Year Finalist2024 – Nice integration of co-brand materials in the listing presentation box-box itself stood out as a noteworthy luxury marketing piece.2024 – Luxury Portfolio Marketing AwardMISSION STATEMENT : To be The Very Best at working together to elevate agents into top agents.
Find more information at : https : / / www.phyllisbrowning.com / about /