Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAaron's • Birmingham, AL, United States
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's • Birmingham, AL, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Accounts Advisor

The salary range for this role is $12.75 to $13.50 per hour

  • . This position is also eligible for incentive pay based on performance.

Aarons Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aarons team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Drivers License and compliance with the Companys Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aarons Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aarons Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aarons is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employees pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Companys sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • serp_jobs.job_alerts.create_a_job

    Customer Advisor • Birmingham, AL, United States

    Job_description.internal_linking.related_jobs
    Accounts Receivable Clerk

    Accounts Receivable Clerk

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for an Accounts Receivable Clerk to join their finance team.Key Responsibilities Process and record accounts receivable transactions accurately Maintain customer files and a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Therapist

    Occupational Therapist

    Encompass Health Lakeshore Rehabilitation Hospital • Forestdale, AL, US
    serp_jobs.job_card.full_time +1
    Occupational Therapist Career Opportunity (Part Time).Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community?...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Lead Research Advisor

    Lead Research Advisor

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Research Advisor to enhance customer success through research expertise.Key Responsibilities Train and educate customers on platform functionality and methodology ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Advisor

    Customer Service Advisor

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Advisor.Key Responsibilities Answer customer inquiries via phone, chat, and other electronic methods Assist customers with complaints, billing inquiri...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Birmingham, AL, United States
    serp_jobs.job_card.full_time
    Customer Accounts Advisor The salary range for this role is $12.This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Advisors serve as coaches to our cus...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    H&M Sales Advisor

    H&M Sales Advisor

    H&M Group • Birmingham, AL, US
    serp_jobs.job_card.full_time
    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Accounts Receivable Management Lead

    Accounts Receivable Management Lead

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for an AR Management Lead to oversee daily operational activities in a remote setting.Key Responsibilities Supervise day-to-day operations and manage first-level escalations ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Patient Care Advocate

    Patient Care Advocate

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Care Advocate to provide comprehensive support to members in a remote setting.Key Responsibilities Provide timely technical and product support via messaging an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Cullman, AL

    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Cullman, AL

    Alabama Motor Express • Oneonta, AL, USA
    serp_jobs.job_card.full_time
    Take Advantage of Our Freight Network & Decked Out Trucks To Log Big Miles and Earn Big Paychecks! .AMX Network Driver Benefits Include : . Pay Based on Hourly Rate or CPM .AMX is Committed to Getting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDL-A Flatbed Drivers : Earn $1700-$1800+ / Wk incl. Tarp Pay. Deluxe Equip! Gadsden, AL

    CDL-A Flatbed Drivers : Earn $1700-$1800+ / Wk incl. Tarp Pay. Deluxe Equip! Gadsden, AL

    Alabama Motor Express • Oneonta, AL, USA
    serp_jobs.job_card.full_time
    Our Flatbed Freight Volumes are BOOMING! If You Want Lots of Miles and to Earn BIG Weekly Paychecks, Contact Us Today!.No Flatbed Experience Necessary. Flatbed Driver Benefits Include : .Top Drivers A...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Account Representative

    Patient Account Representative

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Account Representative who is responsible for collections, account follow-up, and billing allowance posting. Key Responsibilities Follow up with payers to ensure...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Gadsden, AL

    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Gadsden, AL

    Alabama Motor Express • Oneonta, AL, USA
    serp_jobs.job_card.full_time
    Take Advantage of Our Freight Network & Decked Out Trucks To Log Big Miles and Earn Big Paychecks! .AMX Network Driver Benefits Include : . Pay Based on Hourly Rate or CPM .AMX is Committed to Getting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Parts and Service Technical Advisor- Birmingham, AL

    Parts and Service Technical Advisor- Birmingham, AL

    Stellantis • Adamsville, AL, US
    serp_jobs.job_card.full_time
    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Senior Financial Advisor - WA Licensed

    Senior Financial Advisor - WA Licensed

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Financial Advisor & Planner - Wealth Management, Premier / Brokerage.Key Responsibilities Provide high-level service to clients, focusing on asset retention and gr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Birmingham, AL, United States
    serp_jobs.job_card.full_time
    The salary range for this role is $12.This position is also eligible for incentive pay based on performance.Aarons Customer Account Advisors serve as coaches to our customer, driving payment collec...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Birmingham, AL

    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Birmingham, AL

    Alabama Motor Express • Oneonta, AL, USA
    serp_jobs.job_card.full_time
    Take Advantage of Our Freight Network & Decked Out Trucks To Log Big Miles and Earn Big Paychecks! .AMX Network Driver Benefits Include : . Pay Based on Hourly Rate or CPM .AMX is Committed to Getting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Finance Specialist

    Customer Finance Specialist

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Finance Specialist.Key Responsibilities Maintain accurate customer account records and ensure timely invoicing Review contracts and billing terms for complian...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Disability Customer Advocate

    Disability Customer Advocate

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Disability Customer Advocate to manage total absence claims and provide exemplary customer service. Key Responsibilities : Handle and administer Family & Medical Leave Ac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Customer Support Agent

    Customer Support Agent

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Agent.Key Responsibilities Answer incoming emails, live chats, and phone calls Resolve product or service issues by clarifying customer needs and prov...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Financial Aid Advisor

    Financial Aid Advisor

    VirtualVocations • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Financial Aid Advisor for a remote, three-month Fall contract.Key Responsibilities Assisting students with the financial aid application process Creating financial est...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted