Assistant Manager
We are seeking a dynamic and motivated Assistant Manager to join our team in Jonestown, PA. As an Assistant Manager, you will play a crucial role in supporting the store manager in daily operations, team leadership, and ensuring exceptional customer service.
- Assist in overseeing daily store operations and ensure smooth functioning of all departments
- Lead, motivate, and mentor team members to achieve individual and store goals
- Implement and maintain company policies, procedures, and standards
- Resolve customer issues and complaints in a professional and timely manner
- Participate in inventory management, including ordering, receiving, and stocking merchandise
- Assist in creating staff schedules and managing payroll
- Contribute to sales growth through effective merchandising and promotional strategies
- Ensure store cleanliness, organization, and safety standards are met
- Support loss prevention efforts and maintain store security
- Collaborate with the store manager on budget management and cost control measures
Qualifications :
Strong leadership skills with the ability to motivate and develop team membersExcellent customer service skills and a passion for delivering exceptional experiencesProficient problem-solving abilities and decision-making skillsOutstanding verbal and written communication skillsAbility to multitask and prioritize in a fast-paced environmentProficiency in basic computer applications and point-of-sale systemsFlexible availability, including evenings, weekends, and holidaysKnowledge of retail operations, customer service best practices, and sales techniquesAbility to stand for extended periods and lift up to 25 poundsPhysical Requirements including, but not limited to the following :
StandingWalkingLiftingCarryingPushingClimbingStooping / BendingCrouching / SquattingReachingHand Tasks