Bilingual Customer Support Specialist

A company is looking for a Supplier Success Professional (Customer Support) - Bilingual Spanish / English.

Key Responsibilities

Provide professional support to all customers and assist in navigating the Avetta Cloud Application

Verify technical documents submitted by end users and resolve complex customer issues

Record interaction details in Service Cloud and communicate with internal departments

Required Qualifications

Fluency in Spanish and English

Call center experience is a plus

Working knowledge of PC and related applications

Ability to learn online software systems

Self-motivated and adaptable to new information or skills