Experienced Dispatcher - Customer Service Rep

Are you ready to embark on a rewarding career journey with the most reputable HVAC and refrigeration company in Fort Myers, FL ? Advanced Air is on the lookout for an exceptional full-time Experienced Dispatcher - Customer Service Rep to become a vital part of our dynamic team. We offer a competitive wage of $16 - $24 per hour plus commission and spiffs. Also, we offer great benefits such as medical, dental, vision, a 401(k) plan, paid holidays, and paid vacation. We also ensure opportunities for growth and advancement.

WORK SCHEDULE

This is a full-time position, and while we value work-life balance, there might be occasional weekends and nights to ensure seamless customer support.

ABOUT US

Here at Advanced Air, we pride ourselves on being the best air conditioning company in Fort Myers and beyond. Because we keep the promises we make to our customers, we have more 5-star reviews than any other air conditioning company in Southwest Florida. Regardless of the AC or air quality service our customers need, we've got them covered. With 30 years of experience serving Florida homeowners, they can trust us to take care of all their repairs or installations.

We believe that if you hire good people, you should take care of those people by giving them everything they need to succeed. We offer top pay, generous benefits, training, and opportunities to grow . Plus, we have a great work environment that people want to be a part of!

A DAY IN THE LIFE AS AN EXPERIENCED DISPATCHER :

Picture yourself answering calls from our valued customers with a warm smile in your voice, ensuring that every concern is heard and addressed promptly. You'll be the mastermind behind coordinating our talented technicians' schedules, orchestrating their routes with precision and efficiency to meet customer expectations. Your day will be filled with seamless communication between technicians and customers, ensuring that each service appointment is handled with care and expertise. You'll turn every interaction into a delightful experience for our clients and technicians!

WHAT IT TAKES TO BE SUCCESSFUL AS AN EXPERIENCED DISPATCHER :

• Minimum of 2 years of experience as a Dispatcher
• Familiarity with the HVAC industry
• Proficiency in using Service Titan or similar software preferred

Do you have outstanding communication skills, both written and verbal? Are you someone with great organizational prowess and excellent multitasking abilities? Can you provide exceptional customer service? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you're ready to take the next step in your career and become an integral part of the Advanced Air family, we encourage you to apply now! Click the link below to fill out our quick 3-minute mobile-friendly application and set the wheels in motion for a fulfilling career journey with us.