Overview
Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, Rocket Mortgage. We are a publicly traded company involved in industries including mortgages, fintech, and real estate, and we are committed to an inclusive workplace where every voice is heard.
Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
About the role
- Lead, support, and develop the quality control team, empowering a culture of accountability and high performance
- Oversee and execute the quality assurance process for all creative deliverables prior to publication or trafficking
- Guarantee that every asset meets brand, technical, and legal requirements for any channel or format
- Collaborate closely with creative, production, and external partners to tackle feedback and resolve discrepancies quickly
- Design, refine, and uphold quality control checklists, standard operating procedures, and best practices
- Track and report errors, root causes, and corrective measures to foster continuous improvement
- Assert the final approval on all assets by ensuring pixel-perfect accuracy, consistency, and compliance
- Provide training and set best practices for the team as quality procedures or industry standards evolve
About you
Minimum Qualifications
3 years of experience in creative quality control, production management, design, or a related creative fieldStrong understanding of creative production workflows across digital, video, and print channelsProven ability to identify errors and inconsistencies in high-volume creative outputExceptional organizational skills and keen attention to detailDemonstrated collaboration skills with cross-functional creative, production, and trafficking teamsProficient with creative software and toolsEffective written and verbal communication skillsPreferred Qualifications
Bachelor’s degree in marketing, design, communications, or a related fieldPrior experience leading or mentoring othersBackground in managing or implementing quality control processes for omnichannel campaignsKnowledge of advertising compliance regulations and creative standardsAbility to operate effectively in fast-paced, high-stakes environments and meet tight deadlinesExperience training teams on quality standards and proceduresFamiliarity with quality assurance platforms or automated QC toolsFoundational knowledge in AI-powered marketing and communicationsWhat you’ll get
We support the health and well-being of you and your family, with perks and health benefits to help you have peace of mind. Check out our full list of Benefits and Perks.
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