Talent.com
Remote Customer Service Representative

Remote Customer Service Representative

Conduent State & Local Solutions, IncNC, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters.remote
job_description.job_card.job_description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Customer Service Representative

$14.00 HR

Please note that applicants residing in the following states are not eligible for this position :

AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, and WA.

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14 / hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer :

  • Work From Home

Full Time Employment  (40 hours / week)

  • Must have flexibility to work any of our 8-hour shift schedules during our business hours.
  • Business Hours : Monday – Sunday, 24 / 7
  • Competitive Pay : $14.00 starting on day one
  • Shift differential :   $1.50 per hour for hours between 6PM- 6AM
  • Weekend Shift Differential :   $1.00 per hour (Sat and Sun, 6am-6pm)
  • Incentive Plan :   Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
  • Career Growth :   Opportunities to advance your career in a supportive, innovative environment.
  • Benefits :   Comprehensive benefit options and a great work environment that values your success.
  • What You’ll Do :

  • Efficiently manage a high volume of inbound calls in a fast-paced environment.
  • Listen actively to understand customer needs and offer clear, accurate information.
  • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
  • Assist cardholders with inquiries regarding transactions and account statuses.
  • Process transactions efficiently via web-based applications and handle research requests with precision.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Maintain in-depth knowledge of company and client programs, policies, and technology.
  • Support team operations during peak times or absences to help maintain seamless service.
  • What We’re Looking For :

  • A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
  • An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
  • A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • A tech-savvy problem solver who’s comfortable learning and adapting to new tools and technologies.
  • A focused multitasker who thrives in a structured, high-volume call center environment.
  • Required Qualifications :

  • Must be at least 18 years old and possess a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Complete a background check, credit check, and security fingerprinting.
  • Compliance with camera requirements for meetings and training.
  • Internet Service : Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
  • Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
  • Equipment : The company will provide all necessary computer equipment
  • Internet Speed Test : Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download .
  • Working knowledge of computers and Windows applications.
  • Preferred Qualifications :

  • 1+ years of previous call center experience
  • #Remote44

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $14 per hour.

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :    click here to access or download the form .  Complete the form and then email it as an attachment to  FTADAAA@conduent.com . You may also  click here to access Conduent's ADAAA Accommodation Policy .

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative Remote • NC, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Personal Lines Customer Service Representative

    Personal Lines Customer Service Representative

    Independent Insurance Agents of North CarolinaGarner, NC, US
    serp_jobs.job_card.full_time
    Personal Lines CSR at ACF Insurance & Financial Services Inc.The Personal Lines CSR at ACF Insurance & Financial Services Inc is responsible for maintaining solid customer relationships by handling...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Representative

    Customer Service Representative

    LanceSoftCary, NC, US
    serp_jobs.job_card.full_time
    Sales Order Management Position.Shift : 1st Shift, Monday-Friday Duration : 06 Months Pay range : $25- $26.Onsite Job Position responsible for sales order management process, customer satisfaction and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    Remote Customer Service

    Remote Customer Service

    Professional Career SolutionsCary, North Carolina
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Rep

    Remote Customer Service Rep

    Axelon Services CorporationCary, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Location : Must be located within one hour of Cary, NC.Assignment is virtual, including training.Associates still need to be able to report to work in person 1 day a month or any day that you are un...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget GroupRaleigh, NC, US
    serp_jobs.job_card.full_time +1
    Job Opportunity At Avis Budget Group.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, j...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Customer Representative (Remote)

    Sales Customer Representative (Remote)

    The Semler AgencyRaleigh, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    The Hoffmann Agency, a partner of Symmetry Financial Group, is looking for driven sales representatives to become a part of our team and help in protecting families across the nation with various f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Rep - Remote

    Customer Service Rep - Remote

    American Income Life Insurance CompanyRaleigh, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!. The Company is expanding in our territo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget GroupRaleigh, NC, US
    serp_jobs.job_card.full_time +1
    Avis Budget Group Job Opportunity.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative (Remote)

    Sales Representative (Remote)

    American Income LifeCarrboro, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve.American Income...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Inbound Remote Sales Representative

    Inbound Remote Sales Representative

    Liberty Mutual Insurance GroupRaleigh, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Sales Representative, Inbound Remote.Determination and a persuasive personality.Qualities like these cannot be taught.But they can be sharpened, strengthened, and appropriately compensated when you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Independent Insurance Agents of North CarolinaHillsborough, NC, US
    serp_jobs.job_card.full_time
    This position will assist the agency in daily individual and business client customer service roles, including but not limited to, answering phone calls, communicating with clients by phone and ema...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Customer Service Representative (Friday - Monday 8AM-7PM)

    Lead Customer Service Representative (Friday - Monday 8AM-7PM)

    Blaze AirRaleigh, NC, US
    serp_jobs.job_card.full_time
    Lead Customer Service Representative.Blaze Heating, Cooling, Electrical, Plumbing Generators is looking to hire the best Lead Customer Service Representative in the area. This position plays a criti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Lead Customer Service Representative

    Lead Customer Service Representative

    Destination PetCary, NC, US
    serp_jobs.job_card.part_time
    Lead Customer Service Representative At Ruff Housing Cary.We are One Packa united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Americold LogisticsBenson, NC, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Ace Handyman ServicesRaleigh, NC, US
    serp_jobs.job_card.full_time
    Administrative professionals are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our team at Ace Handyma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    CintasRaleigh, NC, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities.D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative ($20 PH starting)

    Customer Service Representative ($20 PH starting)

    SPECTRUMMorrisville, NC, United States
    serp_jobs.job_card.full_time
    This role requires the ability to work lawfully in the U.Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Customer Service Representative - Remote Work - Great Benefits

    Customer Service Representative - Remote Work - Great Benefits

    American Income Life Insurance CompanyRaleigh, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!. The Company is expanding in our territo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30