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Director, Global Renewals Programs
Director, Global Renewals ProgramsStypi (Acquired by Salesforce) • New York, NY, US
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Director, Global Renewals Programs

Director, Global Renewals Programs

Stypi (Acquired by Salesforce) • New York, NY, US
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Salesforce Program Manager

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 11 / 24 / 2025.

Responsibilities :

  • Partner with the Global Renewal & Sales Leaders to mitigate attrition & drive growth at time of Renewal
  • Partner with OU Sales Programs Managers to scale Programs direct to the OUs
  • Drive accountability & impact across both the Renewals Programs Team & the Renewals Field Team
  • Identify and recommend areas of strategic focus
  • Propose, create, prioritize, execute, and report on the impact of Renewals Programs
  • Lead multiple complex and strategic projects to support revenue retention & growth
  • Partner with the business to align on goals, challenges, and data needed to support the strategy and proactively make recommendations
  • Provide management with scope, timeline, requirements, benefits, and return on investment for each project
  • Communicate risk clearly and take the lead in developing resolution strategies
  • Represent the Renewals team on broader cross-functional projects involving other parts of the business as needed

Desired Skills / Experience :

Experience :

  • 10+ years of relevant experience, ideally in Sales Strategy, Renewals Strategy, Business Operations, Strategic Finance, Consulting, or related fields
  • Experience building and leading high performing teams
  • Proven success in sales strategy or business operations related to business metrics, operations, and revenue growth
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  • Skills :

  • Confident communicator with attention to detail, oral, written, and presentation skills
  • Ability to structure and transition complex problems to solutions
  • Outstanding problem solving skills : consistent track record to ask questions, structure sophisticated problems, develop solutions and recommendations
  • Building and delivering presentations to senior executives and translating data insights into concise and insightful executive summaries and presentations
  • Ability to see the big picture, innovate, and adapt to change
  • Knowledge of Salesforce products desired or experience with comparable enterprise business technology tools
  • Get it-done attitude with a strong sense of team spirit
  • Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment
  • Unleash Your Potential

    When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

    Accommodations

    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

    Posting Statement

    Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

    In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com .

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    Program Director • New York, NY, US