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Customer Communication Specialist Job at Accuserve Solutions, Inc. in Orlando

Customer Communication Specialist Job at Accuserve Solutions, Inc. in Orlando

MediabistroOrlando, FL, United States
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A company is looking for a Customer Communication Specialist - PART TIME.

Key Responsibilities :

  • Serve as the first point of contact for insureds reporting a new property loss
  • Take inbound / outbound calls to collect claim details, verify information, and initiate next steps
  • Document conversations and progress accurately in the claims system while maintaining high service quality

Required Qualifications :

  • College degree or equivalent combination of education / experience required
  • Prior call center or customer service experience required (property claims or insurance preferred)
  • Availability to work evenings, weekends, or extended hours during high-volume or CAT events required
  • Reliable high-speed home broadband internet connection is required for remote work
  • Ability to utilize technology devices, software, and applications, with previous experience in Microsoft Office Suites preferred
  • #J-18808-Ljbffr

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    Communication Specialist • Orlando, FL, United States

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