Talent.com
Market Delivery Associate
Market Delivery AssociateLowe's • Marysville, WA, United States
serp_jobs.error_messages.no_longer_accepting
Market Delivery Associate

Market Delivery Associate

Lowe's • Marysville, WA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Your Impact at Lowe's

As a Market Delivery Associate, you'll be collaborating with team members in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer satisfaction and brand loyalty, ensuring that our delivery operations meet and exceed customer expectations.

When customer issues pop up, you'll be there to jump in, find quick solutions, and build solid relationships. Your role is vital in making sure things run smoothly in the fast-paced world of deliveries.

How We Support You

As an industry leader, we invest in the people and technology needed to grow and win as a team.

  • Culture of Belonging : We foster a positive work environment where teams build meaningful connections and share genuine appreciation for each other.
  • Resilient Teams : Thrive in resolving customer challenges and navigating multiple systems daily, supported by a strong and caring team ready to go the extra mile.
  • Bonuses and Benefits : We invest in your well-being, through rewarding bonus opportunities and comprehensive benefits designed to help you shape your future.
  • Health and Wellbeing : We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

For information about our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits .

Your Day at Lowe's

In this role, you'll work on-site to support delivery operations for internal and external customers. Most of your day will be spent in-office talking to customers, sorting out order changes, and solving customer challenges. You will use your communication skills and training knowledge of Home Delivery Cross-Dock Terminal (XDT) operations to tackle daily tasks like alerts and collaborations with different teams.

Key Responsibilities

  • Support delivery operations for internal (stores / contact center) and external customers (DIY and Pro Customers).
  • Communicate with customers to gather feedback and enhance in-home delivery experiences.
  • Handle multiple tasks in a fast-paced environment, delivering business results.
  • Utilize knowledge of Home Delivery XDT operations.
  • Perform daily tasks such as working alerts and queues, processing customer order changes, and utilizing multiple order management systems.
  • Manage customer escalated issues and Executive Care opportunities for immediate resolutions.
  • Collaborate with third-party logistics service providers, Lowe's Supply Chain teams, distribution nodes, and store operations.
  • Demonstrate effective problem-solving, change adoption, teamwork, and empowerment skills.
  • Build and maintain business relationships with Retail and Lowe's Pro partners.
  • Possess good oral and written communication skills, proficient in Microsoft Office applications.
  • Maintain continuous dialogue with third-party logistics vendor partners to address and resolve claims and complaints.
  • Work on assigned cases through the case management system to ensure resolution of customer issues.
  • Minimum Qualifications

  • High school diploma or equivalent
  • 1 year of directly related experience
  • Preferred Qualifications

  • Strong oral and written communication skills.
  • Familiar with Microsoft Office applications.
  • Previous experience in Home Delivery or Market Delivery operations.
  • Proficient in customer service, call center operations, customer support, and resolving customer issues.
  • Demonstrated ability to handle multiple tasks in a fast-paced environment.
  • Effective problem-solving and team collaboration skills.
  • Schedule Requirements

    Various shift options are available Monday-Sunday. Shift times include : 6AM - 3PM, 9AM - 6PM, and 12PM - 9PM. Flexible work availability is required, as a preferred schedule is not guaranteed.

    About Lowe's

    Lowe's Companies, Inc. (NYSE : LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

    Pay Range : $20.30 - $24.75 per hour

    Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits .

    Associate Benefits ( https : / / talent.lowes.com / us / en / joining-our-team )

  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work / life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and / or deferred compensation plan, and grant awards
  • Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

    Pay Range : $20.30 - $24.75 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits.

    Required

    Preferred

    Job Industries

  • Warehouse & Production
  • serp_jobs.job_alerts.create_a_job

    Delivery Associate • Marysville, WA, United States

    Job_description.internal_linking.related_jobs
    Retail Sales Associate

    Retail Sales Associate

    TJX • Seattle, WA, US
    serp_jobs.job_card.full_time
    At TJX Companies, you'll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mobile Associate, Retail Sales

    Mobile Associate, Retail Sales

    T-Mobile USA, Inc. • Silverdale, WA, United States
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Bike Associate

    Retail Bike Associate

    Dick's Sporting Goods • Issaquah, WA, US
    serp_jobs.job_card.full_time
    At DICK'S SPORTING GOODS, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate, Tax DeliverySeattle, WA

    Associate, Tax DeliverySeattle, WA

    Carta • Seattle, WA, US
    serp_jobs.job_card.full_time
    Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Carta's fund administration p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Merchandise Processing Associate

    Merchandise Processing Associate

    Savers / Value Village • Marysville, WA, US
    serp_jobs.job_card.full_time +1
    Job Title : Merchandise Processing Associate .Pay Rate : Our starting pay ranges from $20.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft.Clothing Sorter / Hange...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Retail Sales Associate

    Retail Sales Associate

    Marshalls • Seattle, WA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Seattle, WA, United States
    serp_jobs.job_card.full_time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Mobile Associate - Retail Sales

    Mobile Associate - Retail Sales

    T-Mobile USA, Inc. • Silverdale, WA, United States
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    associate

    associate

    TJX • Woodinville, WA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Day Shift Delivery Driver / Warehouse Associate

    Day Shift Delivery Driver / Warehouse Associate

    Mygrant Glass • Everett, Washington, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The goal of Mygrant Glass Company is to provide friendly, knowledgeable, and prompt service to our wholesale auto glass customers. Mygrant Glass was founded in 1926 by the Mygrant family and has gro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Retail Merhandising Associate

    Retail Merhandising Associate

    TJX • Edmonds, WA, US
    serp_jobs.job_card.full_time
    At TJX Companies, you'll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Express • Marysville, WA, US
    serp_jobs.job_card.full_time +1
    Express is seeking a Retail Sales Associate to join our team.The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with addi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Ashley Global Retail, LLC • Greenwood, WA, US
    serp_jobs.job_card.full_time
    We Don't Follow Trends, We Create Them.For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously g...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Merchandise Associate

    Retail Merchandise Associate

    TJX • Issaquah, WA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Merchandise Associate

    Merchandise Associate

    TJX • Woodinville, WA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Associate, Tax DeliverySeattle, WA

    Senior Associate, Tax DeliverySeattle, WA

    Carta • Seattle, WA, US
    serp_jobs.job_card.full_time
    Senior Associate, Tax Delivery.Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Warehouse Associate / Delivery Driver

    Warehouse Associate / Delivery Driver

    Daikin Comfort • Everett, WA, US
    serp_jobs.job_card.full_time
    Warehouse Associate / Delivery Driver.Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible. Maintain required logs and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Amazon Delivery Station Associate

    Amazon Delivery Station Associate

    TradeJobsWorkforce • 98223 Arlington, WA, US
    serp_jobs.job_card.full_time
    We’re looking for a Amazon Delivery Station Associate to provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, and gain knowledge of compa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor Holdings • Bremerton, WA, US
    serp_jobs.job_card.full_time +1
    Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project.Our Sales Associates c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • Woodinville, WA, US
    serp_jobs.job_card.full_time +1
    Job Title : Retail Store Associate.Pay Rate : Our starting pay ranges from $16.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Hardware...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30