LOCATION Onsite Position BancFirst, Claremore 1698 S. Lynn Riggs Blvd. Claremore, OK 70148 HOURS Full Time M-F ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain core database and file images for loan accounts Ensure accurate booking of loan transactions Ensure accurate indexing of scanned document images Review of ELS reconciliation Prepare payoff notifications to customers and third parties Assist customers with various issues by phone and in person Research and problem resolution on loan accounts Share responsibility for completion of all departmental objectives Responsible for identification and tracking of various documents Perform other job related duties and special projects as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. REQUIREMENTS Strong customer service skills Knowledge of loan documentation and lending practices Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications High degree of speed and emphasis on accuracy Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines Outstanding listening and communication skills, both written and verbal Critical thinking and reasoning skills Must demonstrate a business professional image and demeanor Must work well individually and with a team while maintaining a positive attitude Work well under stress and deadline while managing multiple tasks Ability to work various hours as assigned to meet the needs of the business Demonstrated good attendance and punctuality Regular and consistent attendance punctuality is an essential function of the job PREFERRED SKILLS AND QUALIFICATIONS 10 Key Bilingual (Spanish) a plus Loan operations and documentation experience PHYSICAL REQUIREMENTS Constant use of computer screens Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching Ability to sit and / or stand for long periods of time during the workday Long periods of typing and repetitive motion Ability to lift and / or move and carry up to 10 pounds Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers. EOE - BancFirst is an Equal Opportunity employer. Diversity…Our differences enhance business performance.
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