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Home & Community Based Services Support Specialist I
Home & Community Based Services Support Specialist IImagine the Possibilities, Inc. • Burlington, IA, US
Home & Community Based Services Support Specialist I

Home & Community Based Services Support Specialist I

Imagine the Possibilities, Inc. • Burlington, IA, US
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Home & Community Based Services Support Specialist I

This full-time, in-office position supports the Home and Community-Based Services (HCBS) department that delivers medical, social, and supportive services to Iowans with functional, cognitive, or physical / mental health needs. The role is an essential part of a mission to empower people to achieve individual goals.

Responsibilities

  • Collaborate with the HCBS Programmer to assist with documentation of service plans.
  • Maintain accurate records for individuals served.
  • Answer routine telephone calls and disseminate messages in a timely manner.
  • Prepare and maintain accurate records, correspondence, and incoming mail for the HCBS teams.
  • Create and distribute various forms and reports to the team.
  • Collect and disburse funds from petty cash, maintaining accurate records of all collections and disbursements.
  • Advocate for individuals receiving services to have control over their own lives, treating all individuals with respect and empowerment.

Benefits

  • Competitive wages : base pay $15 / hour with potential for higher pay based on education and experience.
  • Flexible scheduling : 24 / 7 service provider opportunities that fit your schedule.
  • Generous paid time off (PTO).
  • 401(k) retirement plan.
  • Comprehensive insurance plans (medical, dental, vision, life).
  • Pre-paid legal services.
  • Discounted Costco or Sam's Club memberships.
  • Advancement opportunities with a leadership development program.
  • Employee assistance program.

    • Qualifications

  • Mission-oriented : alignment with the organization's mission to empower people.
  • A learning attitude : adaptability and willingness to learn new ways of doing things.
  • Strong communication skills : effective communication with team and individuals served.
  • Confidence and self-awareness to advocate for others.
  • Driver's license and reliable transportation with proof of insurance meeting liability coverage requirements.
  • High school diploma / GED or equivalent.
  • Work authorization : ability to work in the U.S. without sponsorship.

    • Physical Demands

  • May require lifting up to 35 pounds (use mechanical or assistive equipment for heavier loads).
  • May require prolonged sitting, working at a computer up to eight hours.
  • May require frequent bending, stooping, and stretching.
  • May require prolonged standing up to eight hours.
  • Must wear hearing and eye protection in required areas.

    • Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.

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