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Salesforce Technical Support Specialist
Salesforce Technical Support SpecialistOpenkyber • CA, United States
Salesforce Technical Support Specialist

Salesforce Technical Support Specialist

Openkyber • CA, United States
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Job Title : Research Associate III, Histology Technical Specialist

Location : Onsite- Foster city, California, 94404

Duration : 12 Months contract-possible to extend

Shift Details : 1 st shift

Pay Range : $50 / h to $54 / h

Job Description :

What You Will Be Doing

  • Oversee tissue processing, embedding, sectioning, staining, and high-resolution scanning, ensuring high-quality specimen preparation and accurate digital capture.
  • Manage histology requests from receipt to completion, providing timely communication, insightful feedback, and outstanding customer service.
  • Oversee samples management logistics for clinical and non-clinical samples, ensuring compliance with protocols.
  • Implement QC measures for histological integrity, covering equipment upkeep, standard practices, accurate sample handling, issue resolution, and data accuracy checks.
  • Provide guidance and support to R&D scientists on histology techniques and upholding laboratory safety, regulatory compliance, and service excellence.

Core Qualifications

  • AS / BS degree in Histotechnology, Biology, Pathology, or a related Life Science field.
  • Certification as a Histotechnician (HT) or Histotechnologist (HTL) by the American Society for Clinical Pathology (ASCP).
  • A minimum of 5 years of relevant histology experience
  • Exceptional professionalism, interpersonal skills, and commitment to customer satisfaction.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Detail-oriented with excellent record-keeping abilities.
  • Adaptable and proficient in learning new processes and technologies.
  • Preferred Qualifications

  • Experience with Laboratory Information Management Systems (LIMS)
  • Knowledge of sample tracking and inventory management
  • Strategic problem-solving skills and a proactive approach to operational improvements.
  • Good visual acuity and ability to lift to 40 pounds.
  • Required Years of Experience : 5+ years of Histology experience

    Required Degree or Certification : HT / HTL ASCP Certification or AS / BS Degree in Histology, Biology, or related life science

    Top 3 Required Skill Sets :

  • Expertise in Advanced Histology Techniques and Equipment
  • Strong Quality Control and Lab Management Experience
  • Exceptional Analytical Skills and meticulous Attention to Detail
  • Top 3 Nice to have Skill Sets :

  • Experience with Laboratory Information Management Systems (LIMS)
  • Knowledge of Sample tracking and Inventory Management
  • Strong Problem-Solving Skills with a Proactive Approach
  • Unique Selling Point of this role : This contract Histology Technician role offers the chance to support cutting-edge drug development through specialized tasks in research pathology. While the role focuses on technical expertise, you'll be contributing to specific projects that benefit from your skills, working within a dynamic and innovative team. It's a great opportunity to expand your knowledge of research pathology and see how your work fits into the larger picture of drug discovery.

    Any Disqualifiers?

  • Lack of relevant of certification (HT / HTL ASCP) or relevant degree (AS / BS in Histology, Biology or related life science)
  • Less than 5 years of relevant experience
  • Inability to meet communication or physical requirements, with or without reasonable accommodation
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    Technical Support Specialist • CA, United States

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