Office & Administrative Specialist Intermediate - Office Coordinator (SA26023)

Office & Administrative Specialist Intermediate - Office Coordinator (SA26023)

Minnesota State University, Mankato

Classification Title : Office & Admin Specialist Int

Bargaining Unit / Union : 206 : AFSCME - Clerical and Office

City : Mankato

FLSA : Non Job Exempt

Full Time / Part Time : Full time

Employment Condition : Classified - Unlimited

Salary Range : $20.76 - $27.53 / hourly; $43,346 - $57,482 / annually

Job Description

This position exists to serve the students of Minnesota State University, Mankato who are seeking mental health services. This in-person position is responsible for providing reception services, scheduling appointments and meetings, confidential record keeping, communication with students and Counseling Center consumers, budget maintenance, purchasing, and clerical services for the Counseling Center staff. This position is not eligible for remote work.

Minimum Qualifications

• Respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence)
• Follow and explain laws, rules, regulations, standards, policies, and procedures to clients, coworkers, and customers, including client confidentiality
• Schedule and confirm customer's appointments in person, on the phone, and through email and other written or electronic correspondence
• Accounting / budgeting / expense reporting sufficient to monitor and balance multiple budgets and grants
• Database management sufficient to develop and maintain databases and calendars for staff
• Respectfully engage with clients, coworkers, and customers, when handling difficult or complex problems and resolving escalated complaints or disputes
• Perform the duties with politeness, respect, and interest in positive problem solving
• Interpret and explain program information to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, application details, and payment methods

Preferred Qualification

Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.

The Minnesota State University, Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school's policies, procedures and programs concerning safety and security. Three years' worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations.

Work Shift (Hours / Days of work) : Monday - Friday; 8 : 00 a.m. - 4 : 30 p.m.

Telework (Yes / No) : No - Based on the essential functions of this position, MMB Policy #1422, and University policies relating to flexible work, this position is eligible for the following work modes :

About : More than 1600 talented faculty, staff, and 1600 student employees with a wide variety of skills and backgrounds, support university operations every day. Our faculty and staff enjoy excellent benefits, a team environment and challenging careers. As an affirmative action / equal opportunity institution, we are committed to supporting the continued growth of our diverse community.

Destination 2030, the University's strategic plan announced by President Edward Inch in August 2023, commits the University to making transformative strides in four main areas : being a lifelong provider of access to an equitable and affordable education; being a leader in transformational learning generating inspired action; being a nimble and innovative steward of resources; and being a community of care built upon diversity, inclusion, and belonging.

We also take the opportunity to recognize that we live, work, and learn in the homeland of the Dakota people, whose language frames our name - Minnesota State University, Mankato.

Benefits Information : At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work / life balance seriously.

Desired Start Date : 12-01-2025

Position End Date :

Open Date : 09-30-2025

Close Date : 10-08-2025

Posting Contact Name : Lacie R Mitchell-Garza

Posting Contact Email : lacie.mitchell-garza@mnsu.edu