Summary
Window and Door Field Service Technician
Location : Orlando, FL
Company : PGT Innovations (Part of MITER Brands)
Schedule : Monday – Friday, 8 : 00 AM – 4 : 30 PM
Compensation : $21.00 – $24.00 / hour (based on experience)
As a Field Service Technician, you’ll play a vital role in ensuring customer satisfaction through hands-on service, repairs, and installations. You’ll work directly with customers at job sites and residences, supporting senior technicians and maintaining high standards of safety, professionalism, and quality.
About MITER Brands
MITER Brands is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors, proudly serving customers with integrity, innovation, and excellence. With trusted names like Milgard, MI Windows & Doors, and PGT Innovations, we operate manufacturing facilities across the . and are committed to delivering exceptional products and service.
Responsibilities
- Communicate professionally with customers and co-workers
- Assist with part deliveries, warehouse cleaning, and job site support
- Clean installed products at customer sites as needed
- Safely operate hand and power tools
- Use iPads and other devices to document service events and review schedules
- Collaborate with other technicians on multi-person projects
- Ensure job sites are left clean and in original condition
- Submit detailed service documentation using company software
- Maintain inventory levels in warehouse and service vehicle
- Keep service vehicle clean, safe, and well-maintained
- Inspect incoming parts for quality; reject and reorder as needed
- Assist with unloading delivery trucks and managing parts
Qualifications
High school diploma or GED preferredExperience with windows, doors, and basic construction toolsComfortable using Microsoft Outlook, Windows, and mobile devicesClean driving record per company policyAbility to work independently and as part of a teamFamiliarity with safe use of hand and power toolsAerial Lift Qualified or ability to become certified within 6 monthsStrong communication skills; bilingual in English / Spanish is a plusAbility to read and follow instructions, write reports, and present information clearlyBasic math skills and ability to read a tape measureSound judgment and ability to identify and resolve service issuesCommitment to safety and customer satisfactionWhy Join MITER Brands?
Be part of a respected and growing companyWork in a supportive, safety-first cultureEnjoy consistent hours and competitive payOpportunity for growth and developmentAbout Us
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse / dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan optionsPrescriptionDentalVisionCompany Paid Life InsuranceVoluntary Life InsuranceSupplemental Hospital Indemnity, Critical Illness, and Accident InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilityPaid time off (PTO) and paid Holidays401k retirement plan with company matchEmployee Assistance ProgramTeladocLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramTuition ReimbursementYearly Wellness ClinicMITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
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