Application and Billing Specialist

Overview

Career Opportunities with The Dimock Center

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Careers At The Dimock Center

Current job opportunities are posted here as they become available.

Position

The Application and Billing Specialist will play a crucial part in ensuring that the organization complies with federal and state regulations related to the enrollment of children and families in all Child and Family programs. Primary responsibilities will be to assess eligibility, manage intake processes, and maintain accurate records to support the smooth transition of children into the program. This position will work closely with the Early Head / Head Start / ERSEA Coordinator.

Responsibilities

• The Application and Billing Specialist will foster positive communication interaction between colleagues; between staff and parents; and between staff and children in accordance with the Pyramid Model for supporting emotional competences.
• Practice open, regular and respectful communication with families using a variety of methods including in-person, electronic communication, phone calls, notes and flyers.
• Manage pre-application and application process including contacting families, conducting interviews, collecting documentation, and managing waitlist for all programs.
• Collaborate with Education Managers to make appropriate selections for all programs within the required timelines, communicate those effectively, and follow through to ensure slots are filled.
• Conduct thorough initial and 3-year eligibility assessments, including ERSEA interviews as required, for potential and continuing program participants.
• Collaborate with program staff to facilitate a seamless transition from intake to enrollment.
• Partner with ERSEA Manager to implement recruitment and retention activities that support full program enrollment
• Participate in community events and collaborate with local organizations to promote program awareness and recruit families.
• Maintain effective communication channels to address inquiries and provide information about our programs.
• Manage family selection and communication from Kinderwait list.
• Collect all required Department of Early Education and Care (EEC) initial eligibility paperwork, including initial documentation in Child Care Financial Assistance System (CCFA), and reassessments and reauthorization.
• Responsible for determining, administering, and collecting parent fees including documenting and processing all billing.
• Ensure case records are up-to-date, accurate and complete at all times in program data management systems (eg. GoEngage, CCFA, etc.)
• Prepare reports and assist with program file audits to ensure compliance with licensing and funding sources (eg. EEC, OHS, NAEYC, CACFP)
• Other duties as assigned.

Qualifications

Work Environment and Schedule

The position will work primarily in an office environment. Also required will be attendance at community events.

Salary

The approved salary range for this role is $24.19 per hour to $27.78 per hour, dependent on candidate qualifications and related experience

Physical Demands

Duties may require sitting, standing, or walking for long periods of time.

Position Type / Expected Hours of Work

Monday through Friday 8-4. Occasional evening work may be required.

Required Education and Experience

High School Diploma

At least 2 years of experience in a full-time office position.

Other Duties

Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

EEO Statement

The Dimock Center values diversity and is committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

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