Patient Services Representative
Location : Pueblo, CO
Job Type : Full-time, in-office, MF / 40 hours
Compensation : $18 - $20 per hour
Are you a people-oriented professional who thrives in a fast-paced, healthcare-focused environment? Were looking for a Patient Services Representative to be the welcoming face of our office ensuring patients receive exceptional care from check-in to follow-up.
As part of our growing team, youll play a critical role in verifying patient information, managing intake and documentation, coordinating orders, and supporting our technicians and billing teams. If youre detail-oriented, organized, and compassionate, wed love to have you on board!
Key Responsibilities :
- Greet patients and manage front desk check-in with professionalism and care.
- Collect, verify, and enter patient information into EMR systems (Brightree).
- Ensure all consent forms and documentation meet HIPAA and company standards.
- Coordinate technician schedules and patient follow-ups.
- Handle incoming calls and respond to patient questions.
- Support billing with insurance verification and pre-authorizations.
- Maintain a clean, organized, and efficient front office area.
Qualifications :
1+ year of healthcare, DME, or medical office experience preferred.Strong computer and EMR data-entry skills (Brightree a plus).Excellent communication and customer service skills.Detail-oriented and comfortable handling confidential patient information.Perks & Benefits :
Competitive pay : $18 - $20 per hourHealth, dental, and vision coverage401(k)Paid time off and holidaysOpportunities for professional development