Director – Remediation, Operational Design & Change Management
MediabistroNew York, NY, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
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job_description.job_card.job_descriptionServe as team's change agent, questioning BAU, leveraging team knowledge and talent to streamline, enhance, and elevate process and regulatory execution Design and develop robust processes with enhanced documentation, governance & control, simplification, and automation where applicable Develop and implement change management strategies and plans that maximize adoption and minimize resistance. Partner with Finance leadership and other key governance and control functions to identify change impacts, risks, and dependencies across people, processes, and systems. Create and deliver communication strategies to ensure stakeholders are informed, engaged, and aligned with transformation initiatives. Design and execute training and upskilling programs to prepare Finance staff for new systems, processes, and tools. Collaborate with project teams to embed change management activities into project plans. Measure the effectiveness of change initiatives through adoption metrics, feedback, and performance indicators, adjusting strategies as needed. Function as a trusted advisor to Finance leaders, providing guidance on best practices for driving behavioral, cultural, and operational change. Build strong relationships across business functions to support smooth change adoption. Foster a continuous improvement mindset within the Finance organization. Bachelor's degree Excellent oral and written communication skills 10+ years of Change management experience at a global financial institution. Outstanding interpersonal, organizational, and leadership skills. Extensive analytical and problem-solving abilities, along with excellent interpersonal skills with the ability to influence and expire others Strong attention to detail and solid judgment are key Advanced project management skills and ability to manage multiple work streams involving different partners and groups, with limited oversight and direction. Ability to thrive in a fast-paced, deadline-driven environment, including by demonstrating excellent time management and planning skills, along with the ability to handle multiple assignments at the same time. Ability to interact effectively with all levels of the organization and to collaborate with various teams. A relationship builder with the ability to establish, develop and maintain effective working relationships with regulators and with business and functional partners at the firm. Proficient in Word, Excel, and PowerPoint Domestic Travel – Occasional International Travel – Occasional Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting / Carrying (under 25 lbs.) – Occasional Lifting / Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing, and comprehending instructions – Continuous Adding, subtracting, multiplying, and dividing – Continuous Undergraduate degree in Business (Accounting or Finance) or Mathematics / Economics Series 7 and 63 7-10 years related experience Domestic Travel : Occasional International Travel : Never Performing sedentary work : Continuous Performing multiple tasks : Continuous Operating standard office equipment : Continuous Responding quickly to sounds : Occasional Sitting : Continuous Standing : Occasional Walking : Occasional Moving safely in confined spaces : Occasional Lifting / Carrying (under 25 lbs.) : Occasional Lifting / Carrying (over 25 lbs.) : Never Squatting : Occasional Bending : Occasional Kneeling : Never Crawling : Never Climbing : Never Reaching overhead : Never Reaching forward : Occasional Pushing : Never Pulling : Never Twisting : Never Concentrating for long periods of time : Continuous Applying common sense to deal with problems involving standardized situations : Continuous Reading, writing and comprehending instructions : Continuous Adding, subtracting, multiplying and dividing : Continuous Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Additional Information : We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change : Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for
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Director Change Management • New York, NY, United States