TikTok Shop - Senior Product Manager - Ecosystem, Seller / Creator Performance Sco

TikTok Shop - Senior Product Manager - Ecosystem, Seller / Creator Performance Score

Responsibilities

Lead the external articulation of e-commerce seller and creator governance strategies, striking a balance between business growth and risk mitigation. Ensure the long-term health and sustainable growth of the business.

Design seller and creator credit and incentive functions through educational interfaces, constructing capabilities for rewards, penalties, appeals, etc. Enhance the ecosystem's vitality and health.

Develop a robust monitoring system for seller operation and influencer creation behaviors. Stay alert to various business signals, employing data-driven quantitative analysis and qualitative observations to identify issues impacting business growth and consumer experiences. Craft product and strategic plans to enhance shopping experiences for businesses and consumers on the platform.

Address merchant, influencer, and user feedback, refining and implementing rules. Lead design and implementation of abstract product business modules.

Foster seamless internal communication, collaborating with business, strategy, and R&D teams. Facilitate teamwork and collaboration across different product verticals.

Qualifications

Minimum Qualifications

Bachelor's degree or higher.

High data sensitivity, swiftly identifying risks, diagnosing root causes, proposing solutions and validating outcomes.

Proven experience in international products, community / social products, UGC platforms, supply-demand platforms, and overseas study / work.

Passionate about content and e-commerce business, being an avid user of these products.

Preferred Qualifications

Prefer candidates with experience in constructing B-end workbenches and strategizing account security products, particularly those adept at consolidating complex Product Requirement Documents with multiple cross-functional product domains and leading cross-functional engineering teams.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. We strive to do great things with great people, lead with curiosity and humility, and foster an "Always Day 1" mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about celebrating diverse voices and creating an environment that reflects the communities we reach.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https : / / tinyurl.com / RA-request

Job Information

[For Pay Transparency] Compensation Description (Annually)

The base salary range for this position in the selected city is $156,864 - $296,020 annually. Compensation may vary outside of this range depending on a number of factors, including qualifications, skills, competencies, experience, and location. Base pay is one part of the Total Package and this role may be eligible for discretionary bonuses / incentives and restricted stock units. Benefits may vary by location and employment type. Day-one medical, dental, and vision insurance, a 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time (prorated on hire with tenure-based accruals) are typically offered. The Company reserves the right to modify benefits at any time.

For Los Angeles County (unincorporated) candidates : Qualified applicants with arrest or conviction records will be considered under all applicable laws, including the Los Angeles County Fair Chance Ordinance and California Fair Chance Act.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management and Marketing

Industries

Social Networking Platforms

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