Talent.com
System Administrator - Tier 2

System Administrator - Tier 2

Newave Solutions, LLCOklahoma City, OK, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Join to apply for the System Administrator - Tier 2 role at Newave Solutions, LLC

Job Description

We are seeking an IT Technician Help Desk Specialist to join our team! You will resolve computer-related issues for our clients.

Essential Duties and Responsibilities

  • IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware
  • Design, implementation, and support services for Microsoft related technologies : Windows Server, SQL, SharePoint, Microsoft 365 etc.
  • Engineer and implement system solutions for customers using technologies that meet their needs
  • Support of disaster recovery solutions
  • Technical services and support at the network level : WAN and LAN connectivity, routers, firewalls, and security
  • Basic remote access solution implementation and support : VPN, Terminal Services, and Citrix
  • Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
  • System documentation maintenance and review in ConnectWise
  • Communication with customers as required : keeping them informed of incident progress, notifying them of impending changes or agreed outages

Additional Duties and Responsibilities

  • Improve customer service, perception, and satisfaction
  • Fast turnaround of customer requests
  • Ability to work in a team and communicate effectively
  • Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
  • Escalate service requests that require engineer level support
  • Responsible for entering time and expenses in ConnectWise as it occurs
  • Work through project tickets and phases in ConnectWise as assigned by a Project Manager
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
  • Enter all work as service tickets into ConnectWise
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry

    • Click \"APPLY NOW\" for consideration.

    Company Description

    Newave Solutions is a faith based Company who provides managed services, hardware, software and telephone systems to small and medium sized businesses. With more than 40 years of experience in the technology field we offer a wide variety of solutions from simple phones and voicemail systems to the latest voice over IP technology, video conferencing, everything IT and collaboration technologies. We pair our God given gifts and expertise with the belief we were created to serve others providing our clients the solutions and training every business deserves.

    We offer a competitive salary and benefits, including medical, dental, vision, and paid time off. We are a family here at Newave, we have tons of fun and events to grow yourself personally and to help grow your family spiritually and financially.

    Job attributes

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : IT Services and IT Consulting

    • Oklahoma City, OK | $45,000.00-$60,000.00

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    System Administrator • Oklahoma City, OK, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Systems Engineer, Senior - TS

    Systems Engineer, Senior - TS

    DCS CorporationOklahoma City, OK, United States
    serp_jobs.job_card.full_time
    DCS has an exciting opportunity for a.Air Force Life Cycle Management Center / PEO Digital Directorate (AFLCMC / WIW).The Air Force Program Execution Office for PEO ISR (AFPEO / HBS) has the collective A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    System Administrator - (Full time)

    System Administrator - (Full time)

    Two95 International Inc.Oklahoma City, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Recent Update - This team is looking for an emphasis in.VDI – Virtual Desktop Infrastructure).Preferably worded something like “Managed / Tuned VMware infrastructure hosting Horizon / VDI workloads’.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Unix System Administrator

    Unix System Administrator

    Delaware Nation IndustriesOklahoma City, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    DNI provides information systems development and production services necessary to support the Air Force Sustainment at the Oklahoma City Air Logistics Complex / Plans and Programs Directorate (OC-AL...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    System Engineer

    System Engineer

    Mount IndieOklahoma City, OK, US
    serp_jobs.job_card.full_time
    We are seeking a Systems Engineer to join our team at Tinker AFB, supporting aircraft development and modification efforts. This role will contribute to airworthiness assessments and ensure technica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Orthopedic Technician - Full Time - Edmond I-35 North

    Orthopedic Technician - Full Time - Edmond I-35 North

    MercyEdmond, OK, US
    serp_jobs.job_card.full_time
    We’re a Little Different.We bring to life a healing ministry through our compassionate care and exceptional service.Join us and discover why Modern Healthcare Magazine named us in its “...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Systems Engineer

    Systems Engineer

    Leidos IncOklahoma City, OK, United States
    serp_jobs.job_card.full_time
    Leidos is currently seeking a System Engineer to join the NISC team in support of the Federal Aviation Administration's (FAA) surveillance and radar modernization effort. The successful candidate wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    System Administrator

    System Administrator

    Two95 International Inc.Oklahoma City, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Heavy knowledge in the following.VMware (BUZZ : Distributed virtual switch, ESXi, High Availability or HA).SAN Technologies (BUZZ : Isilon, Nimble, Data Domain, SMB or CIFS, NFS).Computing Technologi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Information Systems Technician

    Information Systems Technician

    NavyBlanchard, OK, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Citrix Systems Administrator

    Citrix Systems Administrator

    Oklahoma Heart HospitalOklahoma City, OK, United States
    serp_jobs.job_card.full_time
    Join Our Team at Oklahoma Heart Hospital (OHH).At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    PKI Systems Administrator (CAA)

    PKI Systems Administrator (CAA)

    Agil3 Technology Solutions (A3T)Tinker AFB, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    A3T’s Public Key Infrastructure (PKI) Application Administrator (CAA) supports our team in execution of application support, security and administration to a federal government agency and its...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Groomer, Petsense

    Groomer, Petsense

    Tractor Supply CompanyChickasha, OK, US
    serp_jobs.job_card.full_time +1
    This position is responsible providing professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques. Essential Duties and Responsibilities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionUnion City, OK, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PLM Teamcenter Administrator

    PLM Teamcenter Administrator

    Field AerospaceOklahoma City, OK, United States
    serp_jobs.job_card.full_time
    For over 75 years, Field Aerospace has been a trusted name in the international aerospace industry.Established in 1947, we are one of North America's most experienced and knowledgeable aircraft ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Endpoint Systems Administrator

    Endpoint Systems Administrator

    Oklahoma Heart HospitalOklahoma City, OK, United States
    serp_jobs.job_card.full_time
    Join Our Team at Oklahoma Heart Hospital (OHH).At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Administrative Systems and Team Lead

    Administrative Systems and Team Lead

    Agility Medical GroupOklahoma City, OK, US
    serp_jobs.job_card.full_time
    Lead With Purpose In Systems & Innovation.At Agility Medical Group, we believe in innovation, collaboration, and continuous growth. The Administrative Systems and Team Lead plays a vital dual role : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Telecommunications Administrator

    Telecommunications Administrator

    Two95 International Inc.Oklahoma City, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Title : Telecommunications Administrator.Reads and interprets design drawings, blueprints, and installation guides.Installs and secures cables, mounts hardware as described in drawings and notes.Pla...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Desktop Admin

    Desktop Admin

    Two95 International Inc.Oklahoma City, OK, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Computer, network operations and maintenance.Microsoft Windows XP / 7 / 10 Operating Systems.Evaluate critical systems, prioritize workflow and determine solutions. Excellent written and verbal communic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border ProtectionUnion City, OK, United States
    serp_jobs.job_card.full_time
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDChickasha, OK, US
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionMinco, OK, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30