Member Service Supervisor
VirtualVocationsNaperville, Illinois, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Member Service Guide Supervisor who will lead a team in providing high-quality support to members navigating healthcare services.
Key Responsibilities
Lead, coach, and develop a team to enhance performance and accountability
Analyze performance data to identify opportunities for improvement and motivate the team
Drive operational excellence by improving processes and ensuring compliance
Required Qualifications
Bachelor's Degree or equivalent customer-facing experience and / or 1 year of leadership experience
Experience using data to guide decisions and motivate a team
Ability to serve as a player-coach while motivating the team
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Service Supervisor • Naperville, Illinois, United States
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