Overview
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Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. This role is part of the North America Technical Service and Sales team within Cryovac / Sealed Air, working with Sales, Field Support, Product Support, and Engineering Support to proactively solve problems with liquid packaging machines in a customer environment.
A successful candidate must quickly obtain a thorough understanding of LB and other competitive bag-in-box filling machines, lead installations and commissioning, and promote Preventive Maintenance Programs. This position reports to the Director of Technical Services and Sales for the North America Food team.
Responsibilities
- Conduct engineering troubleshooting, rebuilding, configuration, installation, commissioning, training, and preventative maintenance of existing equipment and applications.
- Provide timely service documentation and reporting to regional offices or departments as directed.
- Lead installations and commissioning of LB and other bag-in-box filling machines for pasteurized and aseptic processing / packaging.
- Promote and inform about Preventive Maintenance Programs to increase field sales and customer satisfaction.
- Install equipment from the full product line and provide training on machinery, materials, and software to achieve customer satisfaction and regain or retain market share.
- Order parts for new equipment, maintain tool and spare part levels, and coordinate materials needed for quality customer service.
- Travel to customer sites, communicate findings, and coordinate with the regional office for service activities and reporting.
- Collaborate with customers' maintenance teams to transfer knowledge for basic and some advanced maintenance tasks.
- Identify competitive machinery or opportunities and contribute to market share recovery and improved customer service.
- Work with LB parts team to ensure right parts are identified, ordered, shipped, and installed on time and with quality.
Qualifications
Must have a bachelor's degree in engineering or an equivalent5 years' experience working on packaging machines in food plants or equivalentAbility to communicate with maintenance staff, Maintenance and Engineering managers, and Plant managers; able to diffuse challenging environments when machines are downHMI and PLC expertise; ability to upload new system programs; basic programming skills are a bonus but not requiredComputer software knowledge; proficient PC skills; proficiency in Microsoft OfficeStrong mechanical aptitude; experience with electromechanical troubleshooting and ability to read prints and schematicsExcellent customer service skillsAbility to train customers' maintenance teams on basic and some advanced maintenance tasksOrganized with attention to detail; ability to write clear trip reports detailing service visitsAbility to travel 60-70% of the time (typical trips 3-5 days; goal 2 weeks on the road, then one week at home, variable with demand)Flexibility to work non-standard hours to service customers' needsSelf-starter; able to work solo during field visits after training; basic training on LB equipment expected to take 2-6 monthsPositive, team-oriented approachCollaborates with customers and LB parts team to ensure timely, quality parts installationCompensation and Benefits
Pay Range : Total Target Compensation (Base+Commission) $103,571-$145,000. Offers within this range will be determined by education, experience, and internal alignment. This position may be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package including health, dental, vision, 401(k), paid time off, and other well-being benefits.
Requisition id : 52691
Relocation : No
EEO and Compliance
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable laws. Fraud awareness notice : Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Do not provide private information during the application process. If you have concerns, contact globalta@sealedair.com.
Location and Related Roles
Locations and related roles listed for informational purposes only. For current openings, refer to the official Sealed Air Careers site.
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