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Senior Customer Accounts Representative

Senior Customer Accounts Representative

VirtualVocationsGrand Rapids, Michigan, United States
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A company is looking for a Sr Rep, Customer Accounts.

Key Responsibilities

Manage complex monthly collection activities to meet Corporate Daily Sales Outstanding (DSO) objectives

Develop and implement collection strategies for high-revenue customers to achieve cash flow targets

Analyze customer credit ratings and recommend credit extensions or limits

Required Qualifications

High School Diploma with 4 years of related experience

Experience with ERP software (e.g., JDE)

Proven expertise in using MS Office Suite

Ability to analyze customer accounts and resolve disputed invoices

Familiarity with credit management policies and procedures

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Customer Account Representative • Grand Rapids, Michigan, United States

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