Client Overview : Our client is Europes leading supplier of fashion and lifestyle brands catering to men and women.
- You must have Dropship and EDI experience to be considered for this role.
Role Overview : The Logistics Coordinator will play a key role in managing EDI order processing, coordinating 3PL operations, and ensuring timely and accurate fulfillment of customer orders. This role serves as a liaison between internal teams, external partners, and customers to support efficient logistics, order accuracy, and overall operational excellence.
Logistics Coordinator Responsibilities :
Process all EDI documents and orders for various accountsAllocate inventory, create pick tickets, and issue invoicesReview 3PL and outbound logistics bills for accuracy and submit for payment.Assist the production team in resolving discrepancies between production and customer orders.Follow up with sales on order or style discrepancies.Work closely with 3PL warehouse teams to ensure orders are processed and shipped on time.Route all orders via vendor portals and coordinate EDI testing for new accounts with the EDI team.Serve as an EDI troubleshooter between the main office, EDI provider, and customers.Manage RA / Returns, including creating pickup requests, communicating with customers and warehouses, and posting credits.Send monthly shipped reports and weekly / biweekly open order updates to sales.Upload UPCs to product catalogs and order price tickets for main accounts.Process order changes and respond to sales and customer inquiries regarding orders and shipments.Handle chargebacks from major accountsreview details, coordinate with warehouse teams, and submit disputes through portals.Manage drop ship accounts : upload inventory, pull and enter orders, process shipments, update portals with shipping info (ASN / Invoice), and handle cancellations as needed.Logistics Coordinator Qualifications :
3+ years of experience in logistics coordination, order management, or EDI operations (fashion or consumer goods industry preferred)Strong understanding of EDI systems and vendor portal managementExperience working with 3PL warehouses and outbound logisticsExcellent attention to detail and organizational skillsStrong communication and problem-solving abilitiesProficient in Microsoft Excel and ERP systemsAbility to work cross-functionally with sales, production, and warehouse teams