Sr Technical Support Specialist

Sr Technical Support Specialist | Location : US-MA-Milford | US-CT | US-MA

Overview

As a Light Scattering Specialist , this role will focus on sales supporting and marketing activities implementation. You will be required to work with cross-functional departments such as Marketing, Service, Sales, etc. to boost Waters business in local territories. Your knowledge of technology and working experience in analytical chemistry lab are strongly encouraged to make Waters Customer Success. This position would cover the (North and East) region.

Responsibilities

• Identifies long-term methods to increase value through the development of relationships, markets, and customers
• Provide application consultancy services and technical support to end users both in the area of liquid chromatography and Mass Spectrometer.
• Conduct or support local seminars, marketing events and solution demonstration on the customer sites.
• Plan, localize and implement diversified business development programs according to program codes in related industries.
• Work closely with sales to achieve and exceed business goals.
• Team work with Marketing, Service and Sales teams to collect, evaluate, and forecast the local business data.

Qualifications

Company Description

Waters Corporation (NYSE : WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words

LI-Remote

Light Scattering

Analytical Chemist

Methods development

MALS

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