General Manager (Oak Ridge)

General Manager Opportunity

First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers. Capstone Concepts has 11 franchised locations in Tennessee and Asheville, North Carolina. Do you love mornings, the smell of bacon, and most importantly an innate passion for serving others? Then we could be your new family! A few of the perks? Not just the coffee but also home by sundown, no night shifts ever, and many growth opportunities. As we grow, you grow! We love to promote from within and we offer extremely competitive benefits to our salary and hourly team members.

The General Manager's primary purpose is to develop restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or culture of the concept. The General Manager is responsible for the success of the operation within their control.

Essential duties include :

• Supporting the mission, vision, and values of First Watch Restaurants
• Developing and maintaining a culture of accountability, integrity, service, and trust
• Developing a management team for future growth
• Providing management coverage and direct supervision of operations
• Exercising basic shift-to-shift financial control
• Providing hands-on leadership when working in unit
• Working all positions and providing team feedback daily
• Providing efficient and professional service to meet customer expectations
• Ensuring all policies, procedures, and training for team members are being followed
• Supervising food handling procedures and operational processes
• Ensuring safe working conditions as required by OSHA and federal, state, and local governing bodies
• Verifying and completing all paperwork on a daily basis
• Managing all internal / external communications in a timely and effective manner
• Following up and verifying all cash deposits are made daily
• Ensuring unit has proper supplies while maintaining period budget
• Setting standards so all units achieve a 95% or better health and Steritech inspection
• Ensuring all policies and procedures, whether HR, Safety, Financial or Operational in nature are being upheld in the unit daily
• Checking weekly schedules to ensure they are written correctly and posted on time
• Working with marketing on initiative rollouts and event preparation
• Participating in bi-weekly First Watch Corporate calls
• Completing bi-weekly food inventory
• Being ready for white glove inspections
• Ensuring hiring policies and practices are followed
• Performing second interview on all cooks and servers
• Making recommendations for new hires
• Holding bi-weekly manager meetings to set and enforce standards
• Holding training classes at units
• Holding LTO product training classes at the units before the product live date
• Participating in unit staff meetings
• Overseeing team member certifications
• Checking weekly paperwork to ensure accuracy of invoices, Safe Sign off, Tip out report, DSR, labor reports and anything else required by the office before it is turned in
• Participating in writing yearly budgets with COO, Controller and management team
• Reviewing P&Ls with team each period

Requirements include :

Qualifications include :

Benefits include :