Job Title
DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and previous direct customer service experience submit your resume today!
Required Skills & Abilities :
- Two (2) years of direct customer service experience required
- Previous hotel front desk experience highly preferred
- Previous Hilton Brand experience a plus
- Flexible to work AM and PM shifts, mid-shifts, weekends and holidays
- Must have the ability to communicate in English, both verbal and written
- High comfortability in working with computers
- Must be able to stand / walk for at least eight (8) hours
- Basic mathematical skills for cash handling purposes
Job Description :
Welcome guests, complete check-in process and explain hotel amenities / offersPromote hotel services and facilities for revenue opportunitiesRespond to guest inquiries and requests in a timely, friendly and efficient mannerResolve guest complaints and provide solutions to ensure guest satisfactionBenefits :
Medical, dental and vision insuranceMatching 401kFree life insurancePaid time offHoliday payFree lunchHotel discount programMonetary incentive programsEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities
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