Customer Service Representative

Customer Service Representative Marsh Electronics

Milwaukee, WI - Hybrid

Marsh is seeking a dependable, detail-oriented Customer Service Representative to act as the main point of contact for both internal and external customers. This role blends communication, organization, and problem-solving to manage order tracking and reporting tasks effectively.

What You'll Do :

• Act as the primary contact for customer needs, concerns, and updates
• Monitor and track customer orders, ensuring timely follow-ups
• Use Microsoft Excel to create, manage, and analyze reports (daily, weekly, and monthly)
• Respond to customer inquiries with professionalism and clarity
• Identify and help resolve service issues
• Support team members and help maintain operational standards

What We're Looking For :

Why Join Us :

EEO Statement : Marsh Electronics Inc. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law.